Job Description

Date Posted: 01/06/2023
Req ID: 29026
Faculty/Division: Office of the Chief Information Officer
Department: Enterprise Infrastructure Solutions
Campus: St. George (Downtown Toronto)
Position Numbers: 00053332, 00053333
Description:
About us:

The Enterprise Infrastructure Solutions (EIS) group, part of the Information Technology Services (ITS) division, is responsible for campus core network, campus wireless, wide area network connectivity and internet connectivity for the University, including connectivity to research and education networks.
EIS is also responsible for services related to departmental network management, network, server and storage infrastructure, Windows and Linux server management services, database and application integration and support, enterprise backup service, 24/7 operation of central administrative data centres and telecommunications services. If you\xe2\x80\x99re motivated and passionate aboutlearning technologies and dedicated to improving experiences for today\xe2\x80\x99s student, consider a career with us.

Your opportunity:

The Chief Information Officer (CIO) portfolio, operating as InformationTechnology Services (ITS), is home to over 200 IT professionals who provide University-wide IT services and systems to enable University of Toronto (U of T) to maintain its status as Canada\xe2\x80\x99s leading institution of learning, discovery and knowledge creation. From direct support to enterprise-grade academic and administrative applications (student, financial, HR and research) to online learning, information security, collaboration tools and network infrastructure, our work enables U of T\xe2\x80\x99s steadfast commitment to being an internationally significant research university with excellent undergraduate, graduate and professional programs.
The ITS Enterprise Infrastructure Solutions Enterprise Networking group is responsible for the design, implementation and operation of University\xe2\x80\x99s core, wide-area and wireless networks. The incumbent may coordinate a small team of technicians responsible for the installation and configuration of networking equipment, and troubleshooting hardware and operational issues. Other duties will include advising network project managers on the implementation of components of network projects, and assisting with the development of the project implementation schedule.

Your responsibilities will include:

• 
  Configuring virtual networks on multiple vendor specific platforms
• Analyzing and installing networking equipment
• Planning components of networking projects
• Troubleshooting network connectivity issues for end-users
• Creating complex and technical documentation and implementation guides
• Collaborating on cost estimates
• Directing a small group in a limited area, including responsibility for scheduling and/or workflow

Essential Qualifications:

• 
  Bachelor\'s Degree or acceptable combination of equivalent experience.
• Minimum four years of experience in the following: configuring and troubleshooting complex network equipment, planning components of network infrastructure projects.
• Demonstrated experience in the following activities:
• Developing work-related education/training materials.
• Managing small to mid-size network implementation projects.
• Training staff on work-related skills and procedures.
• Directing activities of a group of employees.
• Configuring and troubleshooting complex network equipment
• Planning components of network infrastructure project
• Ability to work with minimal to no supervision

Assets (Nonessential):

• 
  Certification in networking field, e.g., CCNA, CCNP
• Familiarity with Wi-Fi design and planning software. e.g., Ekahau, iBwave
• Familiarity with BICSI recommended practices.

To be successful in this role you will be:

• 
  Communicator
• Multi-tasker
• Problem solver
• Team player

Note: This posting is for two (2), 2-year positions.
Closing Date: 01/22/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term 2 YEARS
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 - $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Lucy Katehos Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.