Job Description

Civica Infrastructure Inc. (Civica) is a municipal water resources engineering consulting company located in Vaughan, Ontario. We provide consulting services to both private and public sectors for storm and sanitary sewer capacity assessment and optimization. We are looking for a Field Services Technician to join the Field Operations team.
At Civica, we are a team of high-performance individuals. Above all, we seek to grow with like-minded people who will be a great fit. Join us if you share our core values:

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• Clients: Our client’s success is our success
• People: Treating others with dignity and honor is how we value people
• Dependability: We own our impact and have each other’s back
• Solutions: Converting issues, obstacles and complaints into solutions is what we do.
• Innovation: We work smart and continually improve who we are and how we work.

Reporting Relationships: Field Operations Manager
The Field Services Technician is responsible for executing various services in the field to support the implementation of inflow and infiltration reduction projects. This could include flow monitoring, robotic Closed Circuit Television (CCTV) work, and various other Sewerage System Evaluation Surveys (SSES).
Responsibilities:

• Conduct tasks relating to inflow and infiltration field investigations including (but not limited to) flow monitoring, fog tests, dye tests, manhole inspections, and CCTV sewer inspections safely and effectively.
• Complete on-site work including downloading and transmitting data, gathering photographs, videos, and other required information according to set standards.
• Thoroughly document site conditions and work is completed, and submit required reports.
• Install and perform operational maintenance and troubleshooting of various equipment within sanitary sewers and other locations.
• Handle any complaints from the public or other stakeholders onsite positively and respectfully.
• Follow defensive driving principles and techniques, and road regulations especially regarding the rules and regulations concerning Commercial Vehicle Operator's Registration (CVOR)-type vehicles as applicable, particularly when driving to work sites.
• Clean, organize, secure, and keep in good working condition own tools and equipment.
• Record operating parameters as needed such as mileage/hours used and fuel consumption of the assigned vehicle and generator sets and update vehicle logbook (daily).
• Assist other crews in the field as directed.

Requirements:

• Has aptitude and inclination to develop technical knowledge and skills
• Has a strong safety mindset
• Good communication skills
• Strong team player
• Can work independently without supervision
• Works well with diverse sets of people
• Organized and has attention to detail
• Resilient under pressure
• Thrives in ambiguity and enjoys solving problems
• Organized, quick learner, and resourceful
• Can carry necessary equipment (< 60lbs) to and from vehicle to warehouse storage area and short distances to worksites
• Has a G category license
• Experience driving vans, small trucks, trailers, and commercial vehicles a plus
• Experience and good aptitude in working with tools, gadgets, and equipment are a plus
• Able to work in confined spaces like sewer systems or climb ladders
• Can perform work according to changing work schedules, weather conditions (e.g., evenings, weekends, night shifts, extended work hours, rain events), and work locations.
• Working knowledge of Geographic Information Systems (GIS) software is a plus
• Familiar with standard Microsoft Office and communications software such as Outlook and Teams
• Valid certifications in Defensive Driving, First Aid CPR Level C, and Confined Space Entry. Working at Heights and Traffic Control (Book 7) is a plus

Working Conditions: Normal working hours in a field environment. May experience adverse weather conditions. May be required to deal with difficult clients, homeowners, or contractors. Will likely deal under tight deadlines, and may be required to work overtime and/or weekends to meet project requirements. The position will include travel across Southern/Eastern Ontario and may occasionally require work during evenings and weekends.
CIVICA is committed to fostering a positive and progressive workplace that reflects the community in which we operate and serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. You can request for accommodation related to the protected grounds at any stage of our recruitment process by emailing us.