Job Description

The vibe...

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it's a private members' club, hotel, restaurant, spa, or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time, and we firmly believe it's our people who make that happen.

The team...

At Soho House the floor team reports to the Food & Beverage Management team and the General Manager. The team is comprised of problem solvers who are approachable and passionate about providing rememberable experiences through food, drink, and culture. They are adaptable, team players who thrive in fast paced environments and proactively take ownership of delivering results and humbly providing rememberable experiences.

The role...

Our Senior Food & Beverage Manager is responsible for day-to-day functions of our restaurant, and food and beverage team. They are largely responsible for hiring, training, and overseeing our stellar restaurant staff, along with ensuring smooth operation of private parties, ala carte dining and other in-house events within the House.

A successful Senior Food & Beverage Manager is a proven leader who thrives in fast-paced and demanding work environments. Someone who is not afraid of rolling up their sleeves to get the job done, customer centric, keen eye for detail while also encompassing a strong business acumen and problem solver.

Main Duties...

• Ensure smooth running of all F&B operations including In Room Dining services.
• Responsible for front and back of the house staff.
• Checking Bar and Floor schedules during the working week.
• Implement monthly team and individual training sessions.
• To attend Management training and meetings as required.
• Oversee all food menu served throughout the club, design, tasting, service.
• Responsible for Health & Safety compliance in the F and B department.
• Responsible for Mystery Shopper Reports and staff development.
• Liaise with maintenance department to ensure all areas are in perfect condition to ensure smooth service and design standard of Soho house.
• Ensure maximum revenue is achieved from all sales opportunities.
• Maintain staff product knowledge and up selling skills.
• Ensure the standard of service provided to each guest is to the Company's defined standard.
• Ensure that the agreed standard of personal presentation is always maintained by the staff.
• Ensure the Company's Health & Safety policy is always adhered to.
• Gather members' feedback and forward to membership and Club Manager.
• Hire staff and maintain a low turnover in line with company policies.
• Discipline and terminate employees as needed.
• Ensure that the team consistently display a 'can do' attitude and 'yes yes yes' mentality. The Soho House Ethos.
• Works with Club Manager to ensure sales and expenses are according to budget and business is profitable.
• Any other duties as directed by the Club Manager.
• Regular and reliable attendance.

Requirements...

• Must have 5+ years' experience in food & beverage operations with a proven track record of leading a professional, efficient, high quality, service-oriented operation in a fast paced and demanding environment
• Must have excellent interpersonal/relationship building skills
• Must have supervisory, coaching and staff development experience
• Must have a strong business aptitude
• A four-year Degree in Hospitality and/or Restaurant Management preferred, but not required

Physical Requirements...

• Must be able to seize, grasp, turn and hold objects with hands
• Must be able to work on your feet for at least 8 hours
• Fast paced movements are required to go from one part of the club to others
• Must be able to move, pull, carry, or lift at least 20 pounds
• Occasionally kneel, bend, crouch and climb as required
• Must be able to stand, walk, lift, and bend for long periods of time
• Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach, and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings, and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Acknowledgement

I hereby acknowledge that I have been notified of my position, position responsibilities, and position requirements for the Soho House. I have read the above job description and agree and understand the role as described above. I may be asked to perform other duties as reasonable requested from members of management for the benefit of the business. I understand that my position is considered "at will employment."