Job Description

Job Summary

What is the opportunity?
As Senior Director of Strategy and Business Operations, you will be responsible for setting the direction, oversight, and delivery of the strategic vision, initiatives and business operations and management activities across Retail Banking and Payments Technology (RBPTI). Reporting to the Executive Vice President / Head you will provide strategic and operational support to the executive team and have the opportunity to collaborate with leaders across T&O, P&CB, and RBC (e.g. Finance, HR, T&O Functions, P&CB Strategy and Business Planning, etc.) to drive and deliver on strategic and operational mandate and activities.
What will you do?
Act as a strategic advisor to the Executive Vice President and other executives to support with a strategic and operational mandate
Partner with various senior leaders across T&O and RBC to drive cross-enterprise strategic initiatives and activities
Lead different executive meetings on a frequent basis to set strategic direction for the function while discussing the progress on operational activities and financial
Lead Strategy and Business Operations team (approx. 20 people) to provide direction on Technology Strategy, Portfolio and Planning Management, Vendor Strategy and Execution, Operational Risk, and Communications
Lead RBPT vendors\' strategy and execution in alignment with the overall T&O and RBPTI Strategy
What do you need to succeed?
Must-have:
An undergraduate degree in business or similar, an MBA would be an asset
10+ years of proven experience collaborating and advising senior executives while leading and executing strategic projects/programs (consulting experience would be an asset). Overall 15+ years of experience.
Executive engagement, stakeholder management, and people leadership experience.
Strong understanding of our revenue-generating businesses and financial literacy
Experience with managing/building technology strategy, and a broad understanding of technology delivery. Current with the latest trends in technology and their potential impacts
Experience managing multi-hundred million dollar portfolios, including funding/budget management and tracking. Partnering closely with Finance on all aspects of spend management
Experience with building and managing scorecards and performance measures for large teams, setting up and managing goals. Partner across the leadership team to deliver on operating efficiency, productivity, and other targets
Experience with Vendor Management/negotiating large contracts to drive savings and strong delivery models
Strong problem-solving, strategic mindset, and technology strategy
Ability to develop content and tailor messaging and presentations for an executive audience
Whats in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
#Ll-Hybrid
#Ll-POST
Job Skills Agile Methodology, Business Data Analysis, Business Planning, Consulting, Customer Relationship Management (CRM), Decision Making, Digital Transformation, Group Problem Solving, Statistical Analysis
Additional Job Details
Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: TECHNOLOGY AND OPERATIONS
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-06-12
Application Deadline: 2024-08-03
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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