Job Description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.



At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.


The Super.Market team at Loblaw is rooted in a shared goal to Feed Everyone. It's about easy access to fresh, affordable food and working tirelessly to ensure our customers get more for their grocery dollar than anywhere else. We know that a bright future starts with helping more families live well today so they can pursue great tomorrows.

Role Mandate:

The Sr. Director, District Manager is responsible for driving execution, sales, margin growth, process & efficiencies, and customer-centricity across Superstore locations in Southern Alberta, with a deep understanding of data analytics and compliance & regulatory requirements. Through strategic talent development and leadership, this role is responsible for driving the execution of strategic customer and colleague initiatives with a focus on engagement, innovation and future vision.

Primary Responsibilities:

Develops and communicates a common year plan to establish financial targets and provide a strong strategic direction for each store in the region. Provides both strategic as well as hands-on leadership and guidance to store management teams in all aspects of the day-to-day operations, financial and business targets, leadership, engagement and business priorities. Drives exceptional customer engagement by ensuring stores are stocked and staffed to serve customers via planogram and event execution. Understands community demographics and customer preferences, and builds a customer centric and selling culture within stores Performs regular store visitations to monitor the implementation and execution of strategic plans, including marketing and merchandising, identifies opportunities to improve performance, and adherence to operational standards e.g. inventory, Health & Safety, product recalls, food safety, backroom processes, etc. Lead and develop a team of Store Leaders with a focus on accountability, authenticity and collaboration Analyzes sales and financial data and P&L statements to monitor financial success of each location, highlight potential growth areas, and ensure store management are on target to meet common year plan goals. Monitors business systems in each location to highlight and recommend opportunities for improvement. Drives initiatives designed to increase colleague engagement, improve labour, productivity and improve the colleague experience. Collaborates with Human Resources, Labour Relations, Marketing and Finance, as well as other business partners to develop and communicate action plans to successfully implement corporate initiatives efficiently. Develops and communicates operational methodologies and best working practices to improve customer service, visual merchandising and process improvements. Communicates regularly with store management to resolve issues or concerns promptly, coordinate between stores and corporate departments and provide recommendations as required. Drive customer centricity & loyalty through our merchandising & promo programs Monitor the competitive environment and propose market-focused responses

Key Measures (Performance indicators):

Achievement of sales and P&L targets for the banner Achievement of market share targets for the banner Achievement of comparable banner growth targets Attainment of national operational standards on formal and informal audits or store operation Attainment of colleague engagement, retention and development targets Attainment of OSAT and Customer-centric targets

What you'll need:

Exceptional customer service skills and a talent for building customer loyalty. The ability to lead, coach and motivate colleagues. Strong financial and business acumen with exceptional analytical skills - data driven and advanced understanding of quality standards relative to operational improvement, strategic planning and business growth. A commitment to delivering consistently strong results every day An advanced level of initiative and judgment to organize and prioritize tasks, workload, and projects. Specialized interpersonal skills; able to resolve situations with colleagues where there may be some level of conflict, stress or uncertainty. Able to provide solutions by using both empirical and subjective approaches where constructive thinking and innovation are required. Highly evolved decision-making skills to achieve specific organizational objectives with consideration given to their impact on other work groups. Adaptable to set and prioritize work with varying exceptions. Able to work with diverse personalities and styles. Strong communication skills - with clarity and professionalism both verbally and in written form Strong computer skills to produce, interpret and analyze reports, documents and presentations. Knowledge of inventory management and accounting software. Passionate about the Colleague and Customer experience

Experience:

7+ years of senior management grocery retail or equivalent experience in multi-location food retail

Education:

Post -secondary education equivalent to a university degee in Business/Merchandising or equivalent is an assett Valid driver's license

How You'll Succeed:

At Loblaw, we seek great people to continually strengthen our culture and achieve our business objectives. We believe to deliver on these business objectives and provide amazing customer experiences we need people to model our values and Blue Culture principles who can be authentic, build trust and make connections.


Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.


In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.


If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Why Loblaw is a great place to work:

A culture that promotes creativity, making connections with the community and being authentic. Supports career growth, personal and professional development. Proudly recognized for being Canada's Top 100 Best Employers, Best Diversity Employer and Top-Employer for Young People. We give back to the communities we operate in and care for the environment. We offer a comprehensive, income, benefits, and bonus package. Benefits include elements such as a share ownership plan, colleague discount program, access to WorkPerks(TM), corporate rate fitness club memberships, and a Volunteer Grant Program.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.


If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.



We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note

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Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.


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