Senior Devops/cloud Engineer
Job Description
The Government Client is seeking a highly skilled Senior DevOPS/Cloud Engineer to lead the design, deployment, and support of cloud-based solutions with a focus on AWS services and Amazon Connect.
Job Title: Senior DevOPS/Cloud Engineer
Job Location: Toronto, ON/Hybrid
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Must Haves:
10+ years in software development with proven delivery in technical roles
5+ years hands-on AWS experience (Lambda, AWS Connect, API Gateway, Lex, CLI, Kinesis, S3, KMS, Glue, DynamoDB, RDS, Amplify, etc.)
Expertise in creating, managing, and maintaining AWS/cloud production systems
Strong background in deployment automation for cloud systems
Proven experience designing & implementing Amazon Connect contact center solutions (Call/Queue flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis)
Knowledge of IVR and workflow design
Proficiency in scripting languages (Python, Bash, PHP, Java, JavaScript, Node, etc.)
API integration and development experience
5+ years in implementing contact center solutions
Nice to Have:
Public Sector/OPS experience
Responsibilities:
Design, build, and support scalable cloud environments
Monitor and optimize cloud application performance
Develop and implement safeguards for data integrity and security
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Job Detail
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Job IdJD2643824
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationToronto, ON, Canada
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EducationNot mentioned