Job Description

Senior Deskside Support Technician

-

SAR00E8

Company

:

Worley

Primary Location

:

CAN-ON-Sarnia

Job

:

Desktop Support

Schedule

:

Full-time

Employment Type

:

Employee

Job Level

:

Experienced

Job Posting

:

Jul 18, 2025

Unposting Date

:

Aug 17, 2025

Reporting Manager Title

:

Alliance Manager
:

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We're bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

Purpose:

We are currently recruiting for a Senior Deskside Support Technician. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Sarnia, Ontario.

Responsibilities:

Kingston Site wide IT Support (50%)

Site wide point of contact for consulting and IT support. General IT troubleshooting, problem resolution, escalation and testing, including ServiceNow ticket management. Support, procurement and management of hardware, peripherals, stock management, E-waste. Support, procurement and management of software i.e. AD, ITIL, Azure. Manage employee account access - MyAccess requests and implementation. Network admin access and support. SharePoint access and support. Non-standard equipment support: printers, scanners, label printers, digitization/tablets, phones, switches. Early adoption of new technology.

ProcessAnalytical Network and Server Management (PCN network):

Design infrastructure and install hardware and cabling, manage changes, ensure connectivity. Input firewall requests and manage user access. Manage server backup.

Specialized ProcessAnalytical Computer Deployment:

Work with project teams on non-standard computers and software setups for processes and labs. Custom computer setups and orders.

What you will bring:

Technical and Industry Experience:

Engineering:

Specialized software installation, setup, troubleshooting and billing: Microstation, AutoCAD, AutoPLANT, DuView, Bluebeam etc. Manage Engineering server.

Corporate IT Support (30%)

Staging Centre, imaging, disposals, shipping. Desktop PC support, procurement, repairs and warranty management.

Celanese IT Support (20%)

Provide site support as per Service Level Agreement between DuPont and Celanese.

Education - Qualifications, Accreditation, Training:

Required:

Associate's degree/College Diploma is required.

Please note: No agency representation or submissions will be recognized for this vacancy.

Worley is committed to providing a fair and equitable hiring process for all applicants. As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If you require any accommodations or assistance, please contact us at:TA.AMERICAS@worley.com

Moving forward together

Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Ready to join us? Apply now to submit your CV.