We are seeking a senior, Dental Receptionist / Treatment Coordinator with a minimum of 5 years of dental experience. This individual should be highly organized and detail-oriented and should have an excellent grasp of dental procedures, dental codes and computer technology. Candidates must have several years experience working in a dental office and should feel very comfortable with a wide variety of computer software. This role requires a proactive individual who is an excellent team player and can help to patients understand dental treatment and procedures. The Administrator will play a crucial role in enhancing operational efficiency and delivering high-quality patient care.
Duties
Administrative roles including but not limited to: greeting and communicating with patients, booking appointments, helping patients with insurance inquiries, paperwork and documentation
Using AI to communicate with patients, book appointments and maintain contact manager
Ensure compliance with PIPEDA regulations and maintain confidentiality of dental records
Implement and manage EMR/EHR systems to streamline patient information processing
Requirements
Must have previous experience working in a dental office. Minimum experience 5 years.
Familiarity with dental software, preferably ABELDent
Strong understanding of dental terminology, tooth numbering etc.
Strong understanding of dental treatments and billing
Dental assisting experience and HARP certification are an asset
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
Strong communication skills for interacting with patients and fellow team members
An ideal candidate will have a positive attitude, a growth mindset, a high level of integrity, self-awareness, and strong communication skills. Most importantly, we are seeking a team player who will work well with our team!
Job Type: Part-time
Pay: $30.00-$35.00 per hour
Benefits:
Dental care
Education:
Secondary School (required)
Experience:
Dental office: 5 years (required)
Work Location: In person
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