Job Description

About HealthOne


HealthOne Medical & Wellness is a renowned multidisciplinary health and wellness clinic that brings together 8 departments under one roof. Our clinics in North York, Toronto Harbourfront and King West (The Well) neighborhoods allow us to deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab, Optometry, Wellness, Mental Health, Skin Clinic and Pharmacy services. Our ultimate mission is to help Canadians live healthy and inspired lives - and YOU can help us achieve this!


At HealthOne, we're all about collaboration, innovation, and inspiration. Our team members are motivated, curious, and value total wellness both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as an professional. If you're ready to join one of the fastest-growing holistic healthcare teams in Canada, we'd love to hear from you!


About the Role


HealthOne is seeking a highly motivated and detail-oriented Senior Dental Administrator to join our dental department. As an integral member of HealthOne Dental, one of eight specialized departments within our organization, you will be part of a cohesive team of dental professionals dedicated to delivering personalized, patient-centered care.


We are committed to maintaining the highest standards of quality and professionalism and are looking for a candidate who shares our dedication to excellence in dental care.


Responsibilities:

Provide compassionate and welcoming service to patients, ensuring they feel comfortable and receive a consistently exceptional experience. Manage front desk operations with meticulous attention to detail, including appointment scheduling, confirmations, billing, payment processing, and accurate data entry. Support smooth clinic operations by adhering to policies and procedures, delivering reliable administrative assistance, and contributing to the achievement of clinic goals. Proactively identify opportunities to enhance the patient experience and assist the management team in driving clinic performance and growth.

Qualifications and Skills:

3+ years' experience as a Dental Administrator or in another dental related role. Excellent client service skills with strong verbal and written communication abilities. Strong work ethic and organizational skills, with the ability to manage competing priorities efficiently. Self-motivated and goal-oriented, with a willingness to take on multiple responsibilities and grow within the role. Proficient in Microsoft Office (Word, Excel, Outlook) and experienced with CRM/EMR systems, preferably Tracker software. Availability to work evenings and weekends as required by business needs. Post-secondary education in Dental Administration or a related field is considered an asset.

Why Join HealthOne?

Join a supportive and positive leadership team dedicated to your success and professional growth. Work in a modern, well-equipped facility designed to provide an excellent patient and staff experience. Enjoy regular staff engagement activities, including themed events, monthly birthday celebrations, and team-building opportunities that foster a vibrant workplace culture. Be part of a collaborative, multidisciplinary dental team where your contributions make a meaningful impact.

At HealthOne, we are committed to treating every employee and prospective employee with dignity and respect, and we strive to create work environments where all individuals can thrive. Employment decisions are based on qualifications, merit, and business needs. In alignment with the Accessibility for Ontarians with Disabilities Act, we are dedicated to providing accessible employment practices and ensuring equal opportunity for all applicants. If you require accommodation due to a disability or any other protected group at any stage of the recruitment process or during employment, please contact hr@healthone.ca. We will make every effort to meet your accommodation needs and support you throughout the process.


We appreciate every applicant's interest in joining HealthOne. Due to the volume of applicants, we will only be able to contact candidates selected for an interview. We thank you for your understanding and encourage you to apply for future opportunities if this one isn't the right fit.


At HealthOne, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment, such as generating interview questions and scheduling interviews. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people. We're committed to using technology responsibly, ensuring a fair and transparent process, and complying with all applicable laws, including the Employment Standards Act (ESA).