Job Description

Help us boldly shape retail in Canada

Canadian Tire Corporation\xe2\x80\x99s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business \xe2\x80\x93 and boldly help shape Canada\xe2\x80\x99s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies.

We are seeking an experienced Senior Customer Data Analyst to join our team. This individual will play a critical role within the Decision Support - Customer Insights team, reporting into the manager of this function. This team works on strategic projects to drive customer engagement across the organization. This is a high-profile role that often supports the Senior Executive team and works with other cross-unfunctional teams in the organization.

What you will do

You will provide proactive insights on customer behaviour to support key stakeholders across the organization. You have the curiosity, skills, and abilities to formulate actionable insights for business stakeholders and to synthesize information across a broad ecosystem to enable data-driven decision making. You will identify opportunities to drive customer engagement that will lead to increased revenue or reduced expense. You are a team player with strong communication skills and with a collaborative spirit. You can network at all levels and have a genuine curiosity that improves your understanding of projects.

In this role, you will:

Derive Customer Insights: Perform customer analytics, including developing models and advanced analytical processes. This includes understanding how our customers are shopping in our stores and what products they are purchasing.

Interpret Data: Extract, manipulate and interpret data to isolate on key trends. Summarize the results into concise and informative reports that business partners across the organization can easily interpret.

Improve Customer Profitability: Establish a strong understanding of customer profitability and financial performance to find creative ways to maximize profitability and customer engagement within our portfolio.

Influence through data driven storytelling: Influence executives and cross-functional teams by creating presentations using data story-telling and sound insights.

Innovate: Challenge the status quo through innovation of existing tools and processes.

Build Models: Develop customer models which provide Marketing and Loyalty teams with alternative approaches to increase engagement and entanglement within retail banners.

What you bring

B.S. in Business, Engineering, Science, Mathematics, Statistics or Computer Science

2+ years of professional work experience in data domain

Able to turn insights into actionable opportunities through strong storytelling and visualizations

Advance knowledge of SQL to perform complex data analysis

Advanced working knowledge of Microsoft Excel, Word, and Power Point

Excellent written and oral communication skills

Curiosity and strong problem-solving skills

Balance of technical and business acumen, including modeling and strategic business case development

SAS, Python, or another language to transform and process data

Big Query: experience with cloud databases such as Google Cloud or Snowflake

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It\xe2\x80\x99s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart \xe2\x80\x93 these are some of the many reasons why Canadian Tire Corporation is one of .

To learn more about this team and the Canadian Tire family of companies follow us on .

Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Canadian Tire