Job Description

Overview

At KPMG, you\'ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The opportunity

KPMG\'s Operations Advisory Practice helps organizations to develop efficient and effective operations to support strategic business objectives. We support our clients in identifying, quantifying, prioritizing and delivering the changes required to align their operating models to their financial targets and strategic objectives. This approach helps deliver timely improvements in performance and visibility, and control for long-term operating impact.

We start with the big picture, before narrowing it to reflect our clients\' most pressing concerns, focusing on continuously streamlining operations to unlock value, delivering bottom-line improvements and enhancing quality and service levels.

Our Operations Advisory practice is seeking a Senior Consultant for our Technology, Media, and Telecommunications (TMT) sector to strengthen our Management Consulting practice in the Toronto office. We are looking for talented professionals like you, with a proven record for motivating teams and delivering exceptional, meaningful client service.

What you will do

As a Senior Consultant in our TMT practice, you\'ll be learning from some of the best in the industry and growing your personal skillset by:

• Supporting project delivery by leading engagement deliverables and team members to successful outcomes with a focus on client needs and generating value
• Working closely with clients by facilitating workshops and whiteboard sessions to understand business issues and underlying people, process data and technology
• Building your technical and analytical expertise by delivering high quality results on time and proactively identifying and resolving project issues
• Growing your coaching and feedback skills through providing day-to-today guidance and mentoring to peers and supporting our Open Feedback culture
• Supporting practice and business development for the TMT practice, including contributing to the practice growth strategy and supporting key pursuits
• Working with senior KPMG leaders to understand, enhance and integrate service offerings across the Advisory practices

What you bring to the role

• 3 to 5 years of comparable consulting experience or experience in TMT strategy and operations, with an understanding of key market trends in the telco sector locally and globally
• A university degree in a related discipline (Business, Management, Engineering, Operations, MBA or equivalent form)
• Industry knowledge and work experience in one or more of the following: telco operations (field services, data and advanced analytics, customer experience and digital strategy, product management, etc.); digital infrastructure (emerging technologies such as 5G, IoT, smart cities, etc.); and/or ESG (operational impact assessments, operationalizing ESG initiatives, etc.)
• Strong interpersonal and communication skills to work effectively in teams including the ability to explain concepts, challenges, business processes, and technical issues to key stakeholders, potentially including C-level executives
• Strong analytical and problem-solving skills, including the ability to identify critical drivers of success for client service delivery, and the ability to develop dynamic, practical, and pragmatic solutions
• Passion for delivering high quality services and achieving client satisfaction
• The ability to handle a broad range of projects with competing priorities and deadlines under pressure
• Strong skills in PowerPoint, Word and Excel

Keys to your success:

KPMG individuals Deliver Impact | Seek Growth | Inspire Trust and understand that a diverse workforce enables us to deepen relationships and strengthen our business.

Providing you with the support you need to be at your best

For more information about KPMG in Canada\'s Benefits and well-being, click here.

Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here.

For general recruitment-related inquiries, please contact the HR Delivery Centre at cafmcdnhrsthotline@kpmg.ca.

If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at cafmcdnhrsthotline@kpmg.ca or phone: 416-777-8002 or toll free 1-888-466-4778.