Job Description

Job Category: Administrative and Clerical
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Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our Organizational Development & Learning (OD&L) team partners with clients across the organization to design and deliver leadership and learning programs, develop talent strategies, and enhance employee experiences that support our future-focused workforce. We are looking for a passionate, driven, experienced Senior Consultant, OD&L professional to join us and share their expertise, support and guidance as we work as a team to support the business. Through design and delivery of talent development programs and supports as well as partnering with our colleagues across the organization we are continuously striving to improve the employee experience.
Why Join Metrolinx?
Metrolinx HR team has been recognized by HRD Canada as one of the 2025 Top HR Innovators and Most Innovative HR Teams, celebrated for reshaping the HR landscape with pioneering strategies in wellness, talent management, and recruitment.
What we offer:

• Work that makes an impact across all of Metrolinx as well as the GTHA
• Learning and development opportunities
• An open and inclusive work environment
• Comprehensive health and dental benefits, and wellness spending account
• Defined Benefit OMERS Pension plan

Metrolinx is committed to helping our leaders achieve their goals through continuous learning, professional development, and support.
What will I be doing?

• Review, enhance, and deliver leadership and deep learning programs that build critical capabilities, drive behavioral change, and support both individual and organizational growth.
• Partner with business units to assess performance needs and deliver innovative learning solutions aligned with strategic priorities and regulatory requirements.
• Partner with HR and business leaders to review and refine Metrolinx's leadership competencies, ensuring they reflect the skills, behaviors, and values required for future success.
• Contribute to the design and implementation of leadership and learning strategies, supporting succession planning, leadership pipeline growth, and organizational effectiveness.
• Provide subject-matter expertise and support in the development of an enterprise Talent Strategy, with a focus on learning, leadership, engagement, retention, and career development.
• Develop and execute integrated talent development strategies across the employee lifecycle, focusing on engagement, retention, and growth of top talent.
• Collaborate with HR colleagues to integrate leadership and talent initiatives into broader people strategies, ensuring alignment across the employee experience.
• Facilitate workshops, group coaching, and discussions that promote continuous learning and leadership growth.
• Create and deploy scalable learning resources and supports that meet diverse learner needs and foster a culture of continuous development.
• Apply coaching and consulting expertise and models of organizational development, change management, Lean, and adult learning to improve performance and drive continuous improvement.
• Manage end-to-end program delivery and evaluation, using data-driven insights to measure impact, recommend enhancements, and track progress against leadership and learning outcomes

What Skills and Qualifications Do I Need?

• Demonstrated experience/training in Human Resources, including working knowledge in a unionized environment.
• Completion of a University Degree in Human Resources, Organizational Development or related field, or a combination of education, training and experience deemed equivalent.
• Canadian Human Resources Professional (CHRP) designation is an asset.
• Demonstrated experience supporting or delivering leadership development initiatives in large or complex organizations.
• Strong knowledge of leadership competencies, frameworks, and assessment methods.
• Familiarity with talent management strategies such as succession planning, leadership pipeline development, and employee engagement.
• Experience applying adult learning principles and instructional design methodologies (e.g., ADDIE) to corporate learning initiatives.
• Excellent coaching, facilitation, presentation, and communication skills to engage diverse audiences-including senior leaders.
• Strong project management, planning, program evaluation, and report-writing skills.
• Demonstrated strategic and systems thinking to connect leadership development and talent initiatives to organizational goals.
• Proven ability to build trusted relationships through collaboration and client centricity.
• Strong political acuity with the ability to navigate complex organizational dynamics.
• Effective strategic communications skills, including the ability to develop communication strategies that drive awareness and uptake of programs and services.
• Data-driven mindset with the ability to analyze learning and talent metrics, measure outcomes, and recommend evidence-based improvements.
• Demonstrated ability to leverage best practice research and thought leadership in leadership development and organizational learning.
• Procurement and vendor management skills, including the ability to manage and sustain relationships with external partners through the full life cycle of contracts-from negotiation to delivery and renewal.
• Understanding of and demonstrated experience in administering a Learning Management System.

Don't Meet Every Requirement?
If you're excited about working with Metrolinx but your past experience doesn't quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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