Job Description

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We are currently seeking a Senior Compliance & Controls Lead (1B-IT Agile) to join our team.

The Sr. Compliance & Controls Lead supports the effective implementation, maintenance, and administration of first line of defense (1st LOD) programs (e.g., operational risk, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency across IT and Agile. Contributes to a strong risk management culture through collaboration with other first line employees, as well as second- & third-line functions to ensure Compliance, regulatory or operational risks are identified, mitigated, monitored, and reported on an ongoing basis. Provides coaching to others, primarily across IT and within the Change and Compliance Chapter, regarding governance, risk controls, setting standards and associated expectations such as reporting.

Here\'s what would be included as a part of your typical day * Leadership: Builds effective relationships with internal/external stakeholders. Tracks exception/exemption requests and corresponding approvals. Facilitates training to ensure business unit employees fully understand requirements. Builds awareness, knowledge, and skills and, as necessary, provides communication, practical tools and ongoing support including making presentations, to promote a culture of risk identification and management. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Seen as subject matter expert regarding 1B function and provides coaching and education to others across IT and the Change and Compliance Chapter regarding establishing risk controls and standards, and associated reporting and measurement.

• Compliance Leadership: Provide professional daily supervision and compliance advice to member facing teams. Verify that controls identified in RCSAs are implemented. Establish and maintain process map and controls library. Understand the applicable regulatory requirements and establish adequate testing is designed to identify control gaps and non-compliance with regulatory requirements, best practices, and internal policies and procedures. Analyse and address the identified risk exposures and support the development of action plans required to mitigate identified risks. Develop, implement, and monitor KRIs for each process. Escalate potential issues and exception items noted during the review process to senior management. May network with industry contacts to gain competitive insights and best practices.
• Third Party Risk Management (TPRM): Conduct the materiality assessment on each potential vendor and non-vendor. Perform due diligence based on the outcome of the materiality assessment. Conduct risk assessment. Must ensure that the due diligence documents are maintained, and key controls are effectively communicated to all relevant personnel and departments including Procurement, Legal, Privacy, Risk Management and IT Department. Provide oversight to ensure that the IT TPRM Guideline is adhered to.
• Change Management: Ensures that all changes follow the requirements of the change management policy. Oversees that the change management framework, tools, and templates are used in accordance with the framework. Liaises to ensure Risk is involved where appropriate in the change as early as possible, preferably in preparing for the change stage. Ensures all the requirements identified by Risk are documented and escalated to the appropriate line of business to be completed in a timely manner. Provides updates and documentation as requested by Risk. Ensures affected key processes are mapped and guidelines and procedures are created and/or updated and available for end users. Supports the transition of deliverables between Agile and IT, ensuring that requisite documentation is provided (such as process maps, support documentation).
• Project/Initiatives: Leads or acts as a key stakeholder on project execution, harmonization and continuous improvements on branch operational policy and process initiatives that impact the member experience, branch performance or alignments to risk tolerance. Provides expertise and support in development of a content management framework that supports FW\'s strategic initiatives and risk management activities. Provides support as an Operational subject matter expert when required to Agile squads for Compliance and PGPP. Works closely with process/project/initiative owners (RACIs) during Agile sprints. Ensure appropriate risk assessments (regulatory, AML, Privacy, Cyber, financial, credit, operational) are completed in a timely manner and shared with Risk team for review and feedback.
• Operational Support & Risk Management: Monitors and tracks performance and addresses any issues. Works with the Incident Manager to ensure costs associated with incidents are tracked, impacts identified, and appropriate reports prepared. Acts as a subject matter expert on relevant regulations and policies. Oversees and manages the evaluation, development, and implementation of an internal control system. Participates and facilitates on-going remediation of cleanup projects to ensure operational compliance for parties such as FINTRAC, BCFSA, OSFI, FCAC, CRA and potential risk to FW is mitigated. Ensure Risk team is integrated into risk mitigation initiatives performed by the Business Unit and the Risk team\'s recommendations are reviewed, implemented, and tracked by 1st line. Broader work or accountabilities may be assigned as needed.

Required Skills, Experience & Qualifications

• Bachelor\'s Degree in a related discipline or equivalent combination of education and experience required
• Risk Management Certificate/Designation preferred
• 5 years related experience in Operations and/or Risk Management required
• Strong knowledge of project management experience required
• Demonstrated ability to provide leadership to others preferred
• Sound understanding of Operational Risk Management measurement and reporting preferred
• Strong critical thinking, analytical and problem-solving skills with the ability to break down complex situations into manageable parts in a systematic manner preferred
• Business acumen with the ability to understand the impacts of operational risk management activities on business performance and member experience preferred
• Experience working in the financial services industry with exposure to business functions and integrated credit union/business systems and OSFI/Federally regulated environments preferred
• Ability to work independently, as well as collaboratively in a team environment
• Proven ability to develop strategies and translate strategies into tactical plans
• Effective interpersonal and communication skills, both verbally and in writing with a wide variety of stakeholders
• Proven organizational skills, including balancing multiple responsibilities, and effectively meeting deadlines
• Ability to work and collaborate with diverse enterprise and business teams across the organization
• Risk management and processes
• Strong understanding of internet and web-based applications
• Demonstrated operational expertise in various financial services systems
• Knowledge of FI policies, procedures, products/services
• 2-3 years of experience in conducting third party risk assessments for financial institutions
• Experience in developing information security policies, procedures and standards for financial institutions
• Experience in conducting risk assessments and performing testing for internal controls
• Knowledge of cybersecurity frameworks e.g., NIST CSF, NIST 800-53, ISO27001/2, COSO, ISO31000 Risk Management
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

Why work for us?

We offer a total rewards package that recognizes the meaningful work you do to support our members and our communities, which includes:

• A competitive base salary plus performance-based incentive compensation
• Annual merit pay increases
• Flexible benefits as well as support for retirement benefits
• Vacation time, a flexible \xe2\x80\x9cDay4U\xe2\x80\x9d and the option to purchase up to five additional vacation days
• Other financial perks such as our Employee Banking Advantages which includes waived or reduced financial service fees, reduced rates on personal loans, mortgages and no-interest loans on lifestyle-related items that promote health, wellness, learning and business aptitude

In addition, you can enjoy socially conscious perks, like three paid days off every year, to volunteer for causes you care about.

What\'s your place in the First West story? Apply now and let\'s find out together!

First West regrets that only candidates selected for an interview will be contacted.

Diversity & Inclusion:

First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.

About Us:

If you believe in the same things we do, let\'s talk.

We\'re a financial cooperative that does things differently. That means we create innovative yet simple solutions to help people achieve their financial dreams and life goals. We make a difference by helping to build healthy communities. Our work environments will accelerate your personal and professional growth inspiring you to lead with courage. We strive to be an employer of choice in Canada, not just for what we do, but how we do it.

Exceed the limits of what you thought was possible and bring out your full potential. Inspire yourself with purpose and create new possibilities- for your future, for the lives of others and for the communities you\'re part of.

First West Credit Union