Job Description

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we'll help you build a career that you can feel passionate about.
Job Summary
As a Senior Clinical Commercial Strategy manager for our Clients Services team, you will lead strategic initiatives to optimize the pricing, positioning, and selling of clinical services. This client-facing role will be instrumental in shaping the look and feel of our proposals, delivering commercial success by developing pricing structures, engaging directly in the sales process, and educating internal teams on both clinical and non-clinical lab offerings. The role also partners closely with the Sales Development team to enhance lead generation, client targeting, and qualification strategies.
In this role, primary responsibilities include:

• Lead the development and refinement of proposals, strategies and pricing models for clinical services, ensuring competitiveness, profitability, and alignment with strategic goals.
• Collaborate with Business Finance, Scientific Operations, and Business Coordination to ensure pricing recommendations are accurate and compliant.
• Oversee the creation and revision of Statements of Work (SOWs), Change Orders, and related commercial documentation.
• Serve as a strategic partner in client engagements, supporting proposal development, pricing discussions, and solution design.
• Participate in client calls, meetings, and negotiations to ensure alignment between client needs and internal capabilities.
• As required organise, attend and play a pivotal role in external client meetings and conferences
• Work closely with the Sales Development team to improve lead volume, refine client targeting strategies, and enhance lead qualification processes.
• Provide insights into market trends and client profiles to support more effective outreach and engagement.
• Develop and deliver training programs for Sales and Client Services teams focused on clinical sales strategies, pricing rationale, and market positioning.
• Create tools and frameworks to improve understanding of Clinical lab sales across the organization.
• Provide feedback and insights to improve commercial practices and client experience across global sites.

Job Summary
Les qualifications minimales recherchees pour ce poste sont les suivantes :

• Education: Bachelor's degree (B.A./B.S.) in biological sciences, business management, or related discipline required; Master's degree (M.A./M.S.) preferred.
• Experience: Minimum 7 years of experience in clinical or laboratory sales, pricing strategy, or project management in a scientific or CRO environment. Proven client-facing experience is essential.
• Strong strategic thinking and analytical skills
• Excellent communication, negotiation, and presentation abilities
• Deep understanding of clinical and non-clinical lab services
• Proficiency in CRM systems, pricing tools, and proposal development platforms

Role Specific Information:

• Location: Remote (from one of our Canadian site);
• Annual bonus based on performance;
• Schedule: Daytime between Monday and Friday;
• Permanent position as of the hiring, full-time 37.5hrs per week.

Why Charles River ?

• Competitive benefits as of the hiring. We pay up to 85% of premiums (health & dental coverage);
• Employee and family assistance program;
• Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
• Access to a doctor and various health professionals (telemedicine);
• 4 weeks' Vacation & 10 Personal day policy;
• Many social activities!

If you are interested in contributing to the well-being of our communities, not only across the country but around the world, please join us. This is Your Moment.
About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 300 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients' clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client's unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people's lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.
We're committed to providing benefits that elevate your quality of life. Based on your position these may include: bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.
Equal Employment Opportunity
Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.
It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.
For more information, please visit www.criver.com.

Skills Required