Job Description

job description:
Hiscox Re & ILS Hiscox Re & ILS is the reinsurance and insurance-linked strategy (ILS) business unit within Hiscox Group. Our team of circa 150 curious and collaborative individuals are committed to providing top quality service to brokers, clients, quota share partners and ILS investors through an innovative range of reinsurance products and third-party capital opportunities. Our focussed and discerning underwriting approach is complemented by a commitment to world-class service, and the ability to offer creative solutions to complex problems. We know our people are our biggest asset so finding and retaining top talent is crucial for every role. Find out more at www.hiscoxre.com
Job Summary: The primary responsibility of this position is to provide efficient and accurate technical claims handling services.
Key Duties and Responsibilities: Claims Handling:

• Proactive management of new and existing treaty claims, taking ownership on certain accounts
• Technical claims handling review for accuracy, completeness and eligibility
• Set reserves, risk flags, assess FGU, calculate and pay claims within authority and service levels
• Refer claims as per authority and guidelines to Senior members of the team
• Assist on internal quarterly catastrophe estimate and large loss claim reviews
• Prepare and distribute documents for claims related reports
• Collaborate and communicate with internal and external stakeholders on claims related queries
• Co-manage the monitoring and triaging of the claims team in-box
• Attend and participate in regular claims team and underwriting meetings
• Work with the claims manager in planning and delivering the team training schedule
• Other ad hoc duties and projects as required

person specification:
Qualifications and Experience:

• Minimum 5 year experience handling reinsurance treaty excess of loss claims
• Progress towards or interest in attaining an industry related designation
  • Proficiency of Microsoft Office Suite of applications and knowledge of Tableau or Power BI
  • Good analytical skills with a strong attention to detail
  • Excellent written and verbal communication skills
    • An adaptable and flexible approach with a strong service-focused delivery
    • A strong work ethic, the ability to take initiative and be proactive
    • Ability to look for ways to bring technological change to the claims process efficiently

Diversity, Inclusion and Hybrid working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past 15 months that working life doesn’t always have to be in the office, and when it’s safe to do so, we will be introducing hybrid ways of working to encourage a healthy work life balance. We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. Some people might say reinsurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

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