Job Description

Description

Join our team

The Network Function Virtualization (NFV) Cloud Infrastructure DevOps team at TELUS is looking for YOU - a dedicated team member who draws from your technical expertise to make a meaningful impact!

Our team is at the forefront of cloud technologies, providing foundational technologies and support across all TELUS services through software defined infrastructure and NFV. We design, build, and operate cloud environments for our internal services. You will work in a fast-paced and dynamic environment, keeping you at the edge of this emerging technology.

You will have a focus on both development as well as operations, collaborating with the rest of our DevOps team on this high-profile infrastructure, ensuring it is stable, reliable, and flexible. At the core of your strengths is your ability to see the big picture - you understand that your contributions are integral to keeping TELUS ahead of the technological curve, while enabling our customers to grow and prosper.

Here\'s how

• Provide support for production cloud infrastructure and container platform delivery pipeline through automation and tools development
• Work in partnership with various development teams, operational support teams, project managers, vendors, and internal clients
• Determine, establish and implement operational requirements and processes to support new infrastructure applications/systems
• Perform incident management, root cause analysis and implement stability solutions for distributed applications or systems across multiple environments
• Develop and maintain new features, and present to stakeholders
• Create and maintain documentation for supported infrastructure and platforms

Qualifications

You\'re the missing piece of the puzzle

• Minimum 5 years experience working with Cloud, Data Centre, Infrastructure or XaaS technologies
• Proficient in application development and operational support in distributed systems environment with a continuous improvement mindset
• An automation champion with demonstrated experience in solving technical and process challenges with repeatable, automated solutions
• Experience working with virtualization and container platforms such as OpenShift or OpenStack
• Knowledge of some or all of following: Gitlab (CI/CD), Terraform, Ansible, Git, Bash, Python, Docker, CRI-O, K8s, REST API
• Bachelor\'s Degree in Computer Science, Engineering or a related field

Great-to-haves

• Experienced with monitoring and assurance tools: Prometheus, Full stack APM (such as Dynatrace), Appformix, Pagerduty, ServiceNow
• Networking experience
• Telecommunications industry experience
• Openstack, OpenShift, Kubernetes, Juniper or Cisco certification

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

Technicians

Our team is all about making a connection with our customers and within our communities.

We are honoured to be recognized

1.4M
Days volunteered in our communities.

3,300 +
Field service and support team members

1.5 to 4
Months of intensive training for new technicians and an award-winning certification program for career progression

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus