Job Description

Job Posting Title Senior Business Analyst
Job Category System Analysis
Language Requirements English / Anglais
Flexible Work Agreement Type
Posting End Date 2024-08-26
Job Grade PIPSC-4
Pay Range $123,506 - $155,150
Job Summary Participates in planning, organizing, and providing functional leadership in the business process analysis, requirements, acquisition, configuration, implementation, and lifecycle of complex computer systems. Provides expert level functional support for specific systems and of the underlying business/operational environment, processes and workflows. Provides advice and assistance to clients in support of system enhancements and technology roadmaps for applications, infrastructure and services. Contributes leadership and input in the creation of application and/or infrastructure lifecycle strategy and roadmap solutions. Plans for a replacement/ modernization of a product and assists/ leads the project team.

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities:

• Participates and provides functional leadership in the development of the initiatives (projects and lifecycle), and assists in the formulation of innovative forward-thinking strategies, plans and system roadmaps to advance business needs and reduce costs.
• Contributes to planning activities, providing clear estimations and timelines for when activities and commitment dates will be met.
• Some programming and debugging duties may be required to help with troubleshooting and remediating defects.
• Provide functional leadership and recommendations contributing to the development and implementation of relevant NAV CANADA policies, technical procedures, service levels and tools.
• Under Managers direction, may lead complex or multiple complex project(s), including cross-functional projects.
• Act as a functional/technical coach/mentor guiding and developing junior team members and recommend training to support their development.
• Assist the direct manager with team leadership; assigning tasks, monitoring completion, reporting and providing feedback on performance. Recommend and implement procedures and standards governing the work and train team members on their application.
• Leads by example and promotes the Safety and Quality processes set forth by NAV CANADA within Technology.
• Creates plans, procedures and deliverables which align with technology Frameworks and Processes.

Job Requirements
Education:

• Completion of a Secondary School Diploma.
• Graduated from a recognized university or college with a degree/certification in Computer Sciences/Information Technology, Business Administration, MBA and/or Aviation and at least 8 years related experience OR an acceptable combination of education, related experience and training.

Experience:

• Extensive experience leading and participating in complex systems requirement management, data and systems analysis, development and testing.
• Extensive experience with technology frameworks and processes including Change Management, Quality Management, Project Management.
• Extensive experience in technology related to the systems and applications under the position responsibility.
• Extensive experience in contributing to a team with design, development, implementation, testing, integration and diagnostics for enterprise business solutions.
• Experience with cloud-based application development.
• Experience working with major cloud-based platforms (i.e. Microsoft Azure).
• Experience working with medium to large sized project teams and/or program initiatives.
• Experience with Microsoft tools (i.e. Office365, SharePoint, Visual Studio, Teams, Azure DevOps).
• Experience with the SAFe agile delivery framework is an added asset.

Knowledge:

• Thorough knowledge of business analysis methodologies, practices, tools and techniques.
• Thorough knowledge of modern software development life cycle processes, practices and techniques, including Agile, Scrum and DevOps.
• Knowledge of industry trends, developments and business policies, processes, workflows and systems in functional area of specialization.
• Knowledge of supported corporate systems including applications and infrastructure on premise and in cloud-based environments.
• Knowledge of project management processes and procedures.

• Knowledge of change and project management principles, techniques and problem-solving techniques and strategies and risk control management.
• Knowledge of development of business cases including development of business requirements and benefits and financial models in support of business case development.

Abilities:

• Skill in identifying, analyzing and specifying business processes and requirements and determining how these can best be met within the limitations of time, budget and staff resources.
• Skill in testing, detecting, analyzing system deficiencies and recommending system remediation and/or new actions/process improvements.
• Skill in professional discussions with internal customers, stakeholders and management and with external consultants and industry to ensure that important aspects are not overlooked.
• Skill in writing clear, cohesive, and concise documentation that is easily understandable by colleagues, management, stakeholders and customers.
• Skill in communicating clearly in conversation and in presentations to both technical and non-technical staff and management.
• Ability to make decisions in situations where solutions are not always clearly evident.

Personal Suitability:

• Leadership, visionary, forward-looking, coaching, mentoring, inspirational and influencing skills.
• Diplomatic, customer oriented with strong relationship and team building skills.
• Resilient, innovative, creative and open to change.
• Ability to work independently and in a team environment, in a fast-paced environment.
• Ability to multi-task and re-prioritize as necessary.

Working conditions:

• This position is based at Ottawa Head Office but may be eligible for a flexible work arrangement

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for an interview will be contacted.
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