Job Description

Competition # : 39476

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b6/23/2023\xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

Summary Details

Salary: $5,721.40 - $6,966.92 per month / $68,656.90 - $83,603.00 Annually (PR 14)
Type: Full-Time Permanent (35 hours a week)
Benefits: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension
Location: Halifax with Flexible and Hybrid Work Arrangements
Department: Cyber Security and Digital Solutions* / Government of Nova Scotia
Union: NSGEU - NSPG

About The Role

You will have an exciting opportunity to join our Application Development and Production Support (ADPS) team, which serves as a comprehensive provider of application development and production support services to our partner departments and agencies across diverse business domains. As a member of the team, your primary responsibility will involve business process analysis, requirements gathering, and refinement. You will be assigned to one or more projects and collaborate closely with other team members and/or vendors to design, develop, procure, deploy, and maintain new applications/systems hosted in public/private cloud environments. This role offers a supportive team environment with excellent peer support.

Primary Accountabilities

• Collaborate with stakeholders, business partners, and end-users to elicit and document their business needs and requirements. This involves conducting interviews, workshops, and analyzing existing documentation.
• Analyze and document \xe2\x80\x9cas-is\xe2\x80\x9d business processes, identify areas for improvement, and propose \xe2\x80\x9cto-be\xe2\x80\x9d process designs. This may involve creating process flow diagrams, use cases, and business process models.
• Translate business requirements into clear and concise documentation, such as functional specifications, user stories, and system requirements. This ensures a common understanding among stakeholders and serves as a basis for development and testing.
• Analyze and evaluate requirements to ensure they are complete, feasible, and aligned with business objectives. Validate requirements by verifying them with stakeholders and conducting feasibility studies, impact assessments, and risk analysis.
• Contribute to data models design and write SQL scripts based on our internal database design guidelines and standards, migrate/convert data and provide data extracts as required.
• Collaborate with technical resources to design and evaluate potential solutions that address business needs. This includes reviewing system designs, proposing functional solutions, and evaluating third-party software or vendor options.
• Assist in managing change requests associated with implementing new systems or process improvements. This may involve conducting change impact assessments, developing training materials, and supporting end-user adoption.
• Collaborate with testing resources to develop test strategies, test plans, and test cases based on defined requirements. Participate in test execution, defect management, and ensuring the quality of the delivered solution.
• Identify opportunities for process improvements, operational efficiencies, and automation. Analyze data, metrics, and user feedback to identify areas of optimization and provide recommendations.
• Provide support to project managers in various project activities, such as project planning, scheduling, and tracking. Assist in project coordination, ARB Request, status reporting, and security/risk management.

Required Skills

• Strong analytical abilities to assess complex business problems, break them down into manageable components, and propose effective solutions, including critical thinking and the ability to analyze data and information.
• Excellent communication skills to effectively interact with stakeholders, understand their requirements, and convey information clearly. This includes active listening, presentation skills, and the ability to write concise and accurate documentation.
• Proficiency in gathering, documenting, and managing requirements throughout the project lifecycle. This involves techniques such as conducting interviews, facilitating workshops, and employing appropriate tools.
• Skilled in business process modeling techniques, such as creating process flow diagrams, use cases, and activity diagrams. This helps in visualizing and documenting current and future business processes.
• Ability to quickly understand the specific industry/business domain to better comprehend business terminology, industry-specific challenges, and regulatory requirements.
• Effective collaboration with stakeholders from various backgrounds, including business users, subject matter experts, developers, and testers. Strong facilitation skills for conducting meetings/workshops.
• Strong problem-solving skills to identify root causes, analyze alternatives, and make informed decisions. This involves considering different perspectives, evaluating risks, and selecting the most suitable solutions.
• Basic understanding of technical concepts and systems to effectively communicate with technical resources and assess technical feasibility.
• Proficiency in documenting requirements, specifications, and other project-related information. This includes writing clear and concise documentation, creating visual diagrams, and preparing reports.
• Adaptability and flexibility to work in dynamic environments where requirements may change, priorities may shift, or new challenges may arise.
• Strong stakeholder management skills to build and maintain relationships with stakeholders, understand their needs, and manage expectations.
• Familiarity with quality assurance and testing processes to support testing efforts, review test cases, and ensure that the delivered solution meets the specified requirements.

Valued Assets

• Experienced with the whole SDLC process.
• Skilled with SQL scripts and data analytics tools.
• Experienced with Agile methodologies.
• Self-starter, adaptable, and quick to learn new technologies.

Education and Experience

• Bachelor\'s Degree or Diploma in IT or Industrial Engineering, and 3 years of relevant experience.
• An equivalent combination of other educations, training and experience may be considered.
• Must have direct experience in business analysis.

Benefits Package

• Excellent Work life harmony
• 35-hour work weeks
• Flexible Work Arrangements
• Modified Work Weeks
• Health, Dental, and Life Insurance
• Defined Benefits Pension Plan (transferable across governments)

• Short- and Long-Term Disability
• All National/Civic Holidays, 18 Sick Days, and Family Leave
• Employee and Family Assistance Programs
• Mentorship Programs
• Career Development Training is Offered and Encouraged
• Diverse Career Paths and Opportunities Across Government
• Excellent Job Security and Collective Bargaining Agreement

About Cyber Security and Digital Solutions* (CSDS)

We are a department of over 600 professionals and a leader in human-centered service design and modern internet ways of working. CSDS develops and supports digital solutions for all Nova Scotia Government departments, agencies, boards, and commissions as diverse as Services Nova Scotia, Health, Education, Public Works, Justice, Community Service, and others. CSNS is one of the largest technology employers east of Montreal, delivering services to over 11,000 clients.

The scale and scope of what we do may surprise you and the opportunities for career progression are endless as we continue evolve. We use the latest technologies and practices to collaborate with the public and private sectors to ensure we remain current, open-minded, and flexible when delivering reliable, trusted, and agile solutions while continually identifying new opportunities and how to better integrate with other levels of government and emerging microservices.

*Formerly known as the Nova Scotia Digital Service (NSDS) group, a part of the previous named Department of Service Nova Scotia and Internal Services.

Additional Information

Pay Grade: PR 14

Salary Range: $2,640.65 - $3,215.50 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia