Purves Redmond Limited (PRL) is a Canadian, employee-owned insurance brokerage firm with over 65 years of experience. With offices in Toronto, Vancouver, Calgary, Saskatoon and Montreal, we specialize in insurance brokerage, risk management advisory, and employee benefits consulting. PRL is committed to delivering high-quality service, integrity, and innovative solutions to businesses across Canada.
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Role
Client & Program Management
Serve as the senior point of contact for assigned accounts, overseeing renewals, coverage reviews, mid-term adjustments, and service delivery
Understand client operations, exposures, and risk appetite in order to tailor insurance program design and recommendations
Conduct second-level policy reviews and ensure program structure aligns with client objectives
Deliver consistent, high-quality service that builds trust and long-term client relationships
Market Engagement & Placement
Lead market strategy and negotiations for complex placements, including layered programs and specialty coverage across mining and energy risks
Prepare and oversee marketing materials, underwriting submissions, and placement documents
Negotiate directly with insurers on terms, conditions, pricing, and endorsements
Address coverage or claims issues requiring escalated market engagement
Technical & Strategic Advisory
Provide technical advice on policy interpretation, complex risk scenarios, and coverage adequacy
Stay current on emerging trends, regulatory changes, and market conditions impacting the mining and energy sectors
Conduct and review client research and exposure data to support program development and insurer engagement
Identify and address gaps or inefficiencies in existing programs and recommend improvements
Business Development Support
Collaborate with producers and internal teams to support growth of new and existing accounts
Contribute to the development of proposals, renewal strategies, and pitch materials
Identify upselling or cross-selling opportunities aligned with client needs
Maintain awareness of market trends and growth opportunities within the sector
Operational Excellence
Ensure timely delivery of binders, policies, invoices, certificates, and endorsements
Monitor receivables and coordinate with finance on collection and issue resolution
Maintain accurate documentation and communications in EPIC and shared systems
Contribute to ongoing process improvements, documentation standards, and compliance practices
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Key Accountabilities
10+ years of commercial insurance experience, with strong exposure to mining, energy, or complex industrial sectors
Proven success in managing mid to large accounts and leading complex placements
Valid RIBO license (or provincial equivalent); CIP, CRM, or FCIP considered strong assets
Strong working knowledge of property, liability, and specialty coverages in the natural resource space
Skilled communicator with the ability to explain technical concepts to clients and negotiate effectively with insurers
Detail-oriented, well-organized, and confident in managing competing priorities
* Proficient with Microsoft Office and insurance systems such as EPIC
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