Job Description

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DXC Insurance is a part of the global DXC Technology (NYSE: DXC) organization and this business unit specializes in helping global companies run their insurance division and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world's largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at .

This role is less IT related and more insurance specific. It is the perfect opportunity to begin your career in the Insurance industry!

This position is to work remotely from Nova Scotia or anywhere else in Canada.

As a member of the Life Insurance Licensing & Contracting team, you will be primarily focused on advisor contract setups, agent database maintenance, transfers and license sponsorship. You will also be accountable for providing a superior level of customer service to our client, distributors and advisors on a daily basis.

You will:

• Ensure all agents onboarding and maintenance requests are reviewed for in good order requirements and are processed accurately within established service standards
• Communicate (written and verbal) effectively with all customers
• Maintain accurate records based on company standards and policies within the workflow system
• Document issues and respond to requests
• Produce weekly workflow report to department leadership
• Liaise with other departments within the company
• Participate in recommending improvements to service
• Assist team members with backlogs
• Process any other task as needed by the team
• Provide training to new team members
• Assist with escalations, including working with Compliance team
• Act as a subject matter expert representing the contracting team on departmental or organizational projects

What we are looking for...

• Strong Knowledge of the life insurance industry and distribution/advisor channels
• 3-5 years of Life Insurance contracting and licensing experience
• College diploma or university graduate
• Strong attention to detail and accuracy with ability to multitask
• Excellent organizational and time-management skills
• Ability to thrive in a high-volume environment
• Excellent verbal and written English communication skills (French an asset)
• Ability to work well, both independently and as part of a team
• Positive, customer service-oriented attitude with a commitment to offer superior service

• Good knowledge of MS Office product suite

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail .

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.