Job Description

Overview

We are looking for a highly organized and detail-oriented Senior Administrator to join our team at Forest Manor Dental. In this key role, you will help ensure the seamless day-to-day operations of our clinic while providing outstanding support to both our team and our patients.

The ideal candidate will bring strong administrative expertise, excellent communication skills, and a dedication to delivering exceptional customer service. You will thrive in a fast-paced environment, managing multiple priorities with professionalism and efficiency.

Position Responsibilities:

Managing patient appointments, scheduling, and rescheduling as needed Handling phone and email inquiries with professionalism and a patient-centric approach Overseeing patient intake and ensuring that records are properly updated Processing insurance claims and payments, and ensuring that billing is accurate and timely Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment Assisting with the coordination of marketing and patient outreach initiatives Liaising with dental staff and providers to ensure patient care is smooth and well-coordinated Implementing and improving office systems and workflows to enhance efficiency Ordering and maintaining office supplies and equipment Perform other duties as assigned.

Technical Skill Requirements

Ability to sit, stand, and move around the operatory for extended periods; ability to perform repetitive hand and wrist movements; ability to lift and move equipment and supplies as needed.

Soft Skill Requirements

Excellent communication and interpersonal skills. Ability to work well in a team environment. Strong organizational skills and attention to detail. Commitment to patient care and continuous professional development.
Job Type: Full-time

Pay: $27.00-$32.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

North York, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What dental practice management softwares are you familiar with? Are you available to work every Saturday and one Sunday per month?
Experience:

administrative or office management: 3 years (preferred)
Work Location: In person