Job Description

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
Why We Need You;
PagerDuty is seeking a highly motivated and dedicated Senior Administrative Assistant to join our Sales team in Toronto, who thrives in a fast-paced, dynamic environment partnering with the Executive Assistant to the CRO, and other Sales Vice Presidents.
You are a meticulous and highly organized administrative partner who has experience in calendaring, travel planning, event coordination, and some project management. The role is demanding, but the team is collaborative and believes strongly in building a partnership.
How You Impact Our Vision; Key Responsibilities:

• Manage and maintain all aspects of Sales VP calendars and schedules.
• Liaise with external and internal Executives, Executive Assistants, and PagerDuty employees.
• Communicate with external stakeholders in relation to corporate development activities using extreme discretion and sensitivity of business diligence efforts.
• Perform and prioritize an array of multiple administrative tasks, meet deadlines and maintain high-quality attention to detail.
• Plan, coordinate and execute all types of meetings and events, including preparation of meeting materials, presentations, agendas and note taking.
• Maintain travel itineraries and manage expense reimbursement process to ensure accurate and timely submission.
• Create and coordinate meeting agendas, and documents in Google Sheets and Docs.
• Build excellent relationships inside and outside of PagerDuty.

Minimum Requirements:

• You have a minimum of 5 years of administrative experience supporting multiple executives, preferably in a fast-paced high-tech environment, sales or customer success department experience required.
• You have a positive outlook with a sense of humor; and remain unflappable in all situations.
• You are a continuous learner with the ability to pick up new concepts quickly.
• You exercise tact and discretion in handling sensitive and confidential information.
• You are approachable, welcoming, and a trusted professional.
• Ability to achieve goals and craft processes/structure in a fast-paced environment.
• You have excellent communication, collaboration, and time management skills.
• You are adaptable and creative in a dynamic distributed environment.
• Master multi-tasker; you can handle multiple tasks/projects while maintaining a highly professional attitude.
• Self-starter; you can take even the smallest project and run with it to successful completion.
• Full comprehension of office management systems and procedures, with the ability to stay abreast of new tools and technologies.

Nice to Have:

• Start-up background or experience working in a hyper-growth-to-scale environment

This role is expected to come into our local office one day a week, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 77,000 - 108,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for !
Where we work
PagerDuty currently has in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible environment. We also provide ample opportunities for connection, like team offsites and volunteering events.
How we work
guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our .
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certifiedxe2x84xa2, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.