Job Description

About Us
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our clients. Our strength lies in our size, extensive network, solid reputation, industry expertise, and a relentless can-do attitude.
With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil and metals, disposing of liquid and solid waste, recycling materials such as metals, water, and oil, and reclaiming contaminated land to reduce environmental footprints.
SECURE is committed to innovation, helping our customers lower costs, reduce greenhouse gas (GHG) emissions, and exceed their business, safety, and environmental goals. We go beyond expectations -- mitigating risks, reducing financial obligations, and maximizing value for our clients.
Join SECURE, where we step up to make a meaningful difference in the industries we serve and the world we share.
Your Opportunity at SECURE
We are seeking an experienced Senior Account Manager to lead customer relationships, operational performance, and commercial growth for our Specialty Chemicals business line. In this role, you will own a portfolio of accounts, strengthen customer partnerships, and collaborate closely with technical experts and field operations to deliver reliable, high-quality chemical solutions.
This role offers the opportunity to influence strategy, drive meaningful business results, and play a key leadership role within a growing and high-performing team.
This role is based out of Whitecourt, Alberta
The Team
You will join a highly engaged team that values expertise, innovation, and operational excellence. We work collaboratively across functions to deliver safe, efficient, and cost-effective solutions for our customers. As a senior member of the team, you will provide mentorship, support best practices, and help shape customer and product strategies.
Work Environment
This is a full-time role based in the Whitecourt region, requiring regular field presence and local travel. You will work directly with customers, operations, supply chain, technical specialists, and leadership to ensure seamless service and strategic account management.
A Day in The Life
As a Senior Account Manager, you will be accountable for the performance and growth of your territory and customer portfolio. Key responsibilities include:

• Leading customer relationship management, ensuring high service standards and deep understanding of customer operating needs.
• Owning account strategy, including forecasting, business planning, and performance reporting.
• Driving new business development and identifying opportunities to expand SECURE's Specialty Chemicals footprint.
• Overseeing product delivery, inventory planning, and service execution in partnership with operations and supply chain.
• Conducting field evaluations, product testing, and performance reviews to support technical recommendations and product optimization.
• Preparing and delivering technical reports, value-proposition presentations, and commercial updates.
• Monitoring competitive activity and market trends to guide pricing strategies and account positioning.
• Providing mentorship and guidance to junior team members, supporting capabilities and succession development.
• Leading safety engagements, site visits, and community involvement activities as a representative of SECURE.
• Reporting weekly on account performance, customer activity, and emerging commercial opportunities.

Skills, Experience & Qualifications

• A post-secondary degree or diploma in Science, Engineering, Technology, or a related field; equivalent industry experience will be considered.
• 5+ years of experience in production chemicals, oil & gas field operations, or technical sales, ideally with direct account ownership.
• Demonstrated success in strategic account management, including planning, forecasting, and delivering on growth targets.
• Strong technical acumen related to production chemicals, field troubleshooting, and operational processes.
• Excellent communication, presentation, and relationship-building skills with customers and internal stakeholders.
• Strong business insight with the ability to identify, quantify, and articulate value to customers.
• Advanced proficiency in Microsoft Office Suite.
• A valid driver's license and ability to travel to field locations

Nice to have:

• Previous exposure to oil and gas operations or industrial environments
• Basic knowledge of chemical handling or laboratory testing.

What's in it for you
At SECURE, we focus on opportunities for growth and improvement for our employees, our customers, our partners, and the communities we operate in. We are an energetic team, driven by the needs of our customers, and we care about making a meaningful contribution. We strive to attract, retain, and motivate employees by offering a competitive compensation package that recognizes employee contributions and performance.
In addition to rewarding job opportunities, we offer:

• Competitive industry wages, and compensation programs which include:

• Employer-paid benefits: health, dental & more
• Health care spending account
• Employee wellness program
• Employee savings plans
• Career progression
• A competitive employee referral program
• Industry-leading safety standards
• Community investment initiatives https://www.secure-energy.com/community-investment

We believe our team's strength comes from our diversity.
Every SECURE employee has a right to feel safe and welcome. We pride ourselves on being respectful workplace where all employees have equal access to opportunity and support.
We are a trusted partner. We extend those same efforts outside of the organization through our respectful engagement with our diverse base of stakeholders in the communities in which we operate.
Applicants are not assessed on the grounds of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States and we actively seek out a wide range of applicants for both field operations and office roles.

Skills Required