Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements
To: All Security Personnel

From: People & Culture

Re: Job Posting

City: Burlington

Position: Team Lead

Status: Full-Time

Hours: Continential Rotation(0730 -1930/1930-0730)

Pay Rate: $18.79/hr.

Position Overview:

The Security Supervisor is responsible for supervising the activities and job performance of Security Guards assigned to all sites belonging to their health care facility. The Security Supervisor is expected to represent Paladin Security Group as well as the facility they are assigned to.

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training.
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
• Plans and implements shift work schedules.
• Ensures all Security Guards have received the mandatory training.
• Motivates staff and issues commendations.
• Disciplines staff when necessary and ensures proper documentation is passed onto head office.
• Attendance Management
• Performs security audits.
• Documents and investigates security incidents and complaints.
• Communicates any concerns/issues with Client Service Manager

Requirements:

• At least one year security experience in a team lead role preferred
• Post-Secondary education in a law enforcement/security program from a recognized college preferred
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact, and diplomacy.
• International Association of Healthcare Security Services (IAHSS) certificate would be an asset
• Valid Ontario Security License
• Immunization Record including MMR. Varicella, and 2 TB tests
• First Aid & CPR Level C
• Vaccination Status

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record
2. A Valid Ontario Security Guard License
3. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. First Aid & CPR - Level C
2. Management of Aggressive Behavior
3. Use of Force
4. Report Writing

1. Additional courses as assigned

Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.