Job Description

Overview
Paladin Security: Making the World a Safer and Friendlier Place because we CARE !
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements
Position: Security Guard

Site: Joseph Brant Hospital

City: Burlington, ON.

Status: Temp. Full-Time (Sept 13, 2023 - May 22, 2024)

Hours: Continental Rotation: (0800-2000/ 2000-0800 hrs.)

Pay Rate: $16.98/hr.

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Site Description

Joseph Brant is the only acute hospital in Burlington, a community of about 165,000 residents. The hospital is regarded as a leader in implementing best practices in a patient and family approach to care, rooted in organizational values known as the CARE Commitment. The hospital provides a range of primary and secondary services, including specialty clinical services.

:

• Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents.
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.
• Perform a variety of preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.
• Provide Use of Force/Restraint as required and directed under the Mental Health Act
• Provide security escort service to staff and visitors as requested.
• Provide motor vehicle assistance to staff and or visitors as required.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.
• Accountable to write accurate reports upon investigations or reportable occurrences in timely manner upon completion of occurrence.
• Investigate and follow-up of incidents, report writing, door opening requests, CCTV camera reviews.
• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Responsible for all office duties (i.e. ID badges, key distribution, lost and found etc.)

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicates any concerns/issues with Site Coordinator.

Requirements:
1. A Valid Ontario Security Guard License
2. Proficient in English (both oral and written)
3. Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services
4. Proof of double Covid Vaccination
5. Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
6. Valid First Aid and CPR Level C Certification

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. Management of Aggressive Behavior
2. Use of Force
3. Report Writing
4. Additional courses as assigned.

Upon hire successful applicants will be required to complete the following Paladin online courses:

• Successful completion of Paladin\'s online Customer Service
• Successful completion of Paladin\'s online Patrol Procedures
• Successful completion of Paladin\'s online Diversity Awareness
• Successful completion of Paladin\'s online Finding The OHS Manual
• Successful completion of Paladin\'s online Paladin OHS Orientation
• Successful completion of Paladin\'s online Dealing with People with Mental Illness
• Successful completion of Paladin\'s online Workplace Respect
• Successful completion of Paladin\'s online Slips, Trips and Falls
• Additional courses as assigned.

Highlights:
1. Extensive training - 4 to 5 days of class training
2. Competitive wages
3. Company benefits *
4. Advancement and growth opportunities
5. Clear communications, scheduling, and support from a team of professionals there to ensure your success

Certification Requirements (All) Immunization Record COVID Double Vaccinated Standard First Aid, CPR Level C Valid Ontario Security License Additional Information / Benefits
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits: Medical Insurance, Paid Sick Days, Paid Holidays Screening Requirements: Criminal Background Check

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