Job Description

Company Overview

Pacificom Integration Ltd is a turn-key Systems Integrator with a strong focus on building our own software and hardware solutions to successfully deploy fully integrated technology systems in Educational and Healthcare market verticals.

Summary

Pacificom is seeking both young professionals eager to grow their security skills and experienced technicians. This role focuses on electronic access control, IP-based CCTV, burglar alarm monitoring, IP audio, IP life safety, IT cabling and network infrastructure, and systems integration.

As a Security Systems Technician, you will be responsible for delivering high-quality system installations, configurations, and integrations for our clients, with exposure to programming, commissioning, and advanced troubleshooting. You will play a key role in ensuring the functionality, reliability, and integration of building security, audio, and healthcare systems in healthcare and institutional environments across Western Canada, directly impacting customer satisfaction.

Responsibilities

Responsibilities ?Install, configure, program, commission, and integrate IP-based electronic access control, CCTV, burglar alarms, Voice-over-IP audio, life safety systems, and structured cabling networks. ?Diagnose and resolve technical network issues related to system functionality (LAN/WAN, IP configurations, DHCP, DNS, basic routing), ensuring seamless system integration. ?Deliver exceptional customer service, communicating clearly, professionally, and empathetically. ?Perform on-site client visits for installation, configuration, maintenance, troubleshooting, and system integration of security, audio, IP telephony, and IT network infrastructure. ?Collaborate with the team to build complex, integrated systems in new or retrofit construction projects. ?Assist with cabling installations for audio and network systems as needed. ?Participate in team meetings to share solutions, improvements, and deployment strategies. ?Stay current with emerging technologies and best practices in professional sound, IP telephony, networking, systems integration, and technical support. Qualifications ?Practical experience with IP-based security systems and system integration, including IP access control, IP CCTV, or burglar alarm systems. ?Knowledge of IP audio and life safety systems, such as Nurse Call systems, is a strong asset. ?Understanding of networking fundamentals (LAN/WAN), including TCP/IP, basic routing, firewalls, DHCP, and DNS. ?Comfortable performing regular field work throughout British Columbia. ?Strong customer service and communication skills, both verbal and written. ?Ability to troubleshoot independently, manage multiple tasks, and work efficiently in a field environment. ?Basic cabling installation knowledge (audio, network) is a plus. ?Valid driver's license and ability to travel to client locations.
If you're ready to take your career to the next level and grow with a company that values innovation and teamwork, we invite you to apply today!

Job Type: Full-time

Pay: $27.00-$40.00 per hour

Benefits:

Dental care Disability insurance Extended health care Life insurance Vision care
Application question(s):

Any experience deploying Avigilon security systems? Do you already live in the Victoria area?
Education:

AEC / DEP or Skilled Trade Certificate (preferred)
Experience:

trade: 3 years (preferred)
Licence/Certification:

BC Drivers (required)
Willingness to travel:

25% (required)
Work Location: In person