Job Description

Job Summary:

Who are we?
Live Nation Entertainment is the world\xe2\x80\x99s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit

JOB SUMMARY:

The Security Supervisor is responsible for supervising and coordinating activities of the security department staff within the venue. Duties may also include additional functions under the direction of the Security Manager and/or Operations Manager.

WHAT YOU WILL DO:

• Direct and supervise security staff and security services for guests.
• Greet and assist guests by responding to inquiries and complaints.
• Oversee work assignments, hiring, training, employee evaluations and scheduled breaks of the security team.
• Ensure staff are well-informed on event specific details.
• Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, provincial, and federal laws and regulations.
• Communicate with the Security Manager any challenges and status of all assignments prior to the conclusion of the shift.
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Role model and enforce safety, health, and security priorities.
• Write reports of daily activities and irregularities such as witnessed incidents, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Other tasks as assigned by the Security Manager or Operations Manager

SKILLS & REQUIREMENTS:

• 2 years experience in a similar role preferred.
• Valid Ontario Security Guard License required.
• Valid Smart Serve
• Available for full-time work in the 2023 season.
• Working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong-sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting

We thank all applicants for their interest, however, only those chosen for an interview will be contacted.

Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.

Physical Requirements/Work Environment

Stationary position for extended periods of time at a computer station or work desk; movement throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; ability to operate computers and office equipment for up to 8 hours each day; move up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.

Employment Equity

Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.

Live Nation Entertainment