Job Description

Position Details –

• Position: Security Supervisor
• City: North York, ON
• Job Type: Full time, Permanent
• Hours: Monday-Friday (0800-1600)
• Pay Rate: $23/HR

• The purpose of the Site Supervisor is primarily public relations and service while ensuring the requested level of security from all staff is enforced. This position receives direction from Property Management and/or the Manager, Client Service (Paragon). The specific purpose and responsibilities of the supporting site personnel is covered within Site Standing Orders.

• Minimum of 1-2 years of experience in a security environment (Tactical experience preferred)
• Supervisor experience is preferred
• Strong customer service skills
• Demonstrate punctuality, reliability, tact and diplomacy
• Excellent written and oral (English) communications skills
• Post-Secondary education in a Law Enforcement or Security program is preferred

• Effective problem solving and resolution skills.
• Provide supervision and direction for fellow staff members. Reprimands to be carried out tactfully and in private.
• Work independently or as part of a team.
• Ability to prioritize tasks.
• Maintain personal appearance. Be in full uniform and well groomed.
• Ability to act quickly in a crisis and to be adaptable to changes.
• No personal phone calls.
• Maintain discretion; do not discuss personal business in the lobby. Be discreet and professional.
• This position reports directly to Property Management and the Manager, Client Services. As a Site Supervisor you will develop personal relationships with tenants. Always maintain a professional distance: impartial and polite.
• Before Acting, Receives Supervision and Direction from the Manager on: Client/tenant complaints/concerns, conflicts with the Standing Orders, conflict instructions, emergency situations, arrests, injuries and/or approaches to unusual situations.
• S.O.R’s (Special Occurrence Reports) submitted by the Security Guard.
• Improve employee/client security service, company procedures and policies.

• Employer paid benefits including medical, dental and vision care.
• Opportunities for growth and advancement
• Continuous training opportunities

• Paragon Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, ancestry, race, color, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, sexual orientation, gender identity, sex (including pregnancy & breastfeeding), or any other protected grounds as outlined by The Ontario Human Rights Code.

• Please click “apply now” at the bottom and attach a copy of your resume when applying to this job
• For more information, please contact Alex – 416-640-8882