Job Description

Security Site Supervisor - Shopping Mall

Overview

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Company Overview:


We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!


Start your phenomenal career with Allied Universal today!

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Job Title: Security Site Supervisor - Shopping Mall

Location:

Guildford - Surrey, BC

Position Type:

Full Time Permanent

Wage: $29.00 - $30.00 per hour

Schedule:

Monday to Friday - 0900 to 1700

Position Overview

Allied Universal is seeking professional and reliable

Security Site Supervisor

to join our team at a

busy shopping center located in the Guildford area of Surrey, BC

. This high-traffic retail environment requires a strong security presence to support guest safety, tenant needs, and property protection.


As a Security Guard, you will play a critical role in maintaining a safe and welcoming environment. You will be responsible for regular patrols, incident response, reporting, and providing support to mall guests and retailers.

QUALIFICATIONS / REQUIREMENTS:

Valid

BC Security Worker Licence

in good standing Completion of

Basic Security Training (BST)

Occupational First Aid Level 1 or 2 (OFA-1)

or willingness to obtain within 60 days High school diploma or equivalent; post-secondary in

Criminology, Security Management, or related field

considered an asset

EXPERIENCE:

3-5 years of security experience

in a high-traffic environment (mall, retail, commercial, or similar)

2+ year in a supervisory or lead-hand role

(Shift Lead, Senior Guard, Acting Supervisor, etc.) Proven experience in

incident response, report writing, and customer service

Experience working with or coordinating

third-party contractors, tenants, and building management

is an asset

KNOWLEDGE and SKILLS:

Strong understanding of

mall security operations

, including: + Access control & key control + Patrols, CCTV monitoring, and alarm response
+ Incident reporting and evidence preservation
Ability to

lead, coach, and motivate a diverse team

of security officers Excellent

written and verbal communication skills

for reports, emails, and tenant/management interaction Strong

decision-making and problem-solving skills

in fast-paced or high-pressure situations Comfortable using

Guard Tour systems, incident management software, radios, email, and basic MS Office (Word/Excel/Outlook)

Scheduling and Payroll

PERSONAL ATTRIBUTES:

Professional, calm, and

customer-service oriented

demeanor High level of

integrity, reliability, and accountability

Confident dealing with

escalated situations

, including trespassers, disturbances, and medical calls Able to work

independently

and as part of a team, with minimal supervision

AVAILABILITY:

Willing and able to work

days, evenings, weekends, and holidays

, including

on-call or overtime

as required by site operations Ability to stand/walk for extended periods and perform

physically demanding tasks

as part of patrols and incident response

Closing

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Allied Universal is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

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2025-1482388