Job Description

Security Site Supervisor - City Hall

Job Functions:

The Site Supervisor is assigned responsibility, accountability and authority to monitor all work activities of staff members, to identify and report any problems which could have an impact on the company's service delivery. Maintain a safe and secure environment for staff, contractors and visitors alike. This position provides a critical role determining the appropriate times to perform legal arrests. Patrol City Hall & Council Meetings when the need arises. Must be familiar with and follow all current policies and procedures for the mall and Paladin Security.



This position runs 1100 - 1900 Monday-Friday.


Stat Holidays off as well as a week off during Christmas

Job Skills/Requirements:

Responsible for checking to see that site policies and procedures are adhered to, while ensuring guards are following contractual obligations.


Ensure all staff members receive adequate and sufficient information to commence duties at sites.


Monitor, identify and report any health and safety deficiencies on their sites, and instruct all staff in good work safe practices.


Ensure the Guards Orientation Check List is completed within the allotted time frame.


Provides guards with continued and adequate training as it relates to the duties and responsibilities of the position.


Ensure new guards have read and signed the required acknowledgements for the Site Orders, the Security Guard Training Manual and the OH&S Manual.


Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the appropriate Manager


Provide constructive feedback and suggestions to the Site Supervisor about any relevant staff issues.


Ensure all email inquiries, requests, etc. are attended and replied to in a timely fashion.


Support all staff to ensure their needs and concerns are addressed as appropriate.


Assist with preparing probationary and yearly staff evaluations


Communicate appropriate information, so any outstanding issues can be resolved.


Monitor daily and/or nightly incident reports to ensure both relevancy and accuracy.


Ensure that all services provided by site staff, are delivered as per clients' request.


Ensure that all services provided comply with Paladins Code of Ethics and The Policy and Procedure Manual


Provide a weekly summary of events and issues to the Manager.


All other duties as requested


Requirements:


Hold a valid security license


Computer literate and able to easily assimilate knowledge of site systems


Excellent communication skills, both written and verbal


Strong knowledge of the security functions & requirements at the site


Dependable & professional in all job functions Able to display objectivity and sound judgment


Able to inspire others by knowledge, experience and a willingness to assist

SUPERVISORY RESPONSIBILITIES:

Supervises day-to-day activities; provides training, planning, assigning and directing work; appraise performance, rewarding, and disciplining employees; and addresses complaints and resolving problems.



Paladin Security: Making the World a Safer and Friendlier Place because we

CARE

!


The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!