Job Description

Are you looking to work in the security industry with a dedicated, Vancouver Island owned and operated team? Footprints Security is unique. We only serve Vancouver Island communities (plus Powell River) and pride ourselves on being a family-run business that serves the communities in which we live.

The successful candidate will be experienced in supervising within the security industry and familiar with alarm response, critical thinking and coaching.

Must be available for morning and afternoon shifts, 7 days a week (32-40 hour week)

This position is located at the Swartz Bay Ferry Terminal

What do we offer?

$22.00- $23.00 Healthy work-life balance Flexible schedules Extended health and dental plan Employees recognition programs and events Opportunities for advancement Local and engaged management Industry training A commitment to helping our employees succeed

Required Qualifications and Skills:

BC Security Workers License Supervisory experience in the security industry with the ability to lead and mentor our security team, ensuring effective operations and adherence to safety protocols At least 2-3 years of security industry experience Ability to oversee and be accountable for the effectiveness of all Security Guards, ensuring excellence in client service in every interaction with staff and clients The ability to interact with people in a compassionate and respectful manner Strong communication skills, both verbally and in writing A calm demeanor and sound decision-making skills Ability to use computers and smartphones with ease A strong desire to provide excellent customer service The ability to sit, stand, walk or drive depending on the positions duties Must be fluent in English

Shift Supervisor - General Responsibilities:

Establish and maintain strong relationships with our static guards and Regional Director of Operations Ability to provide training and mentoring our security professionals on security policies and procedures in a calm effective manor Establish and maintain strong client relationships Proactively manage team members with a focus on employee engagement, satisfaction, and retention, manage performance of direct reports Work effectively with other departments, demonstrating strong administrative skills Provide direct supervision, guidance, and support of employees including assisting with on going training, providing corrective support , and ensuring adherence to all company policy Must be physically capable of standing, walking, and conducting patrols of various areas Perform training for new oncoming team members Work as a parking ambassador for the Swartz Bay Ferry Terminal parking lot

We thank all applicants for their interest however only those selected for an interview will be contacted.