Job Description

Want to be part of a team that\'s changing the way Canada travels?

As Canada\xe2\x80\x99s largest independent ultra-low-cost airline, that\xe2\x80\x99s exactly what we\xe2\x80\x99re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of \xe2\x80\x9cthose other airlines\xe2\x80\x9d, we are making air travel an affordable option for millions of couch-bound Canadians.

Yes, we\xe2\x80\x99re an airline, but we truly believe that our product is our people. Low fares are important, but it takes great people delivering consistently outstanding customer-focused service to build brand loyalty.

Flair Airlines is currently seeking a permanent, full-time Security Manager to join our growing and ever-changing organization. The Security is responsible for all day-today security related duties and the full development, implementation, and management of the airline\xe2\x80\x99s Security Management System (SeMS). In the absence of Senior Manager, Security, the position is responsible for leadership of the company\xe2\x80\x99s security team and is the designated Head of Security for the airline.

Primary Job Functions:

The duties of the Security Manager include:

• Lead/assist in the day-to-day security duties of receiving, reviewing, investigating and actioning security related SMS reports;
• Lead/assist with internal/external investigations as required;
• Creation and service of Pax warn/ban letters and related communication;
• Create/maintain investigation files, trackers, stats and KPI\'s;
• Create/maintain, audit and review security training programs;
• Lead/assist in delivering of initial & recurrent training as needed;
• Assist with the development, implementation, and maintenance of the SeMS and the company Security Manual, including policies and procedures applicable to aviation, corporate, physical, personnel, and cyber security;
• Ensure the airline\xe2\x80\x99s full compliance with applicable regulatory and industry security standards;
• Ensure effective collaboration and consultation with commercial and operations teams in the development and implementation of security protocols;
• Assist with managing the activities of the security team, including selection, training, professional development, and performance;
• Ensure the effective implementation of security threat and risk assessment protocols;
• Assist & contribute to risk-based reporting, investigation, mitigation, corrective action, and analysis of security incidents (criminal offences, regulatory contraventions, code of business conduct violations, security breaches, etc.);
• Ensure the initiation of intelligence support and special security measures during periods of increased threat;
• Assist and ensure ongoing processes for the control and protection of security-sensitive documents and information;
• In the absence of Senior Manager, provide specialized advice to senior leadership on security matters impacting the airline;
• Co-Chair the Operational Security Committee;
• Senior Managers designate for all Airport Security Committee\xe2\x80\x99s;
• Receive and facilitation of lawful requests for information and other assistance from law enforcement, regulatory, and other government agencies;
• Assist with the development and delivery of security training to employees and agents involved in the implementation of security protocols, including effective collaboration with the Learning and Development team;
• Contribute to the development and implementation of an organization-wide security awareness program;
• Ensure the continuous improvement of security operations, including effective collaboration with other teams involved in the airline\xe2\x80\x99s quality assurance functions;
• Instil a culture of security across the airline;
• Develop and foster relationships with law enforcement agencies, Transport Canada, the Canadian Air Transport Security Authority (CATSA), the United States Transportation Security Administration (TSA), and other security agencies to meet the business requirements and security needs of the airline in conjunction with all applicable municipal, provincial and federal regulations; and
• Delegate responsibilities and assign duties to qualified members of the security team where appropriate.

Qualifications and Education Requirements:

• Bachelor\xe2\x80\x99s degree or Diploma in a related field;
• Minimum five (5) years of security leadership experience and demonstrated ability to develop, coach and lead a team of security professionals;
• Extensive knowledge of aviation security regulations, standards, and practices including those of the International Civil Aviation Organization (ICAO);
• Thorough understanding of Security Management Systems (SeMS);
• Experience conducting investigations with a thorough knowledge of criminal, civil, and regulatory law related to security management and aviation security;
• Experience leading teams involved in conducting investigations, inspections, and audits;
• Ability to identify and evaluate individual and team performance objectives;
• Ability to interpret laws, regulations, and industry security standards, and to incorporate them into company policies and procedures;
• Ability to develop, implement, and evaluate security management processes and procedures including those applicable to aviation, corporate, personnel, physical, and cyber security;
• Knowledge of security technologies including video surveillance, access control, x-ray scanners, and explosive and narcotics detection;
• Thorough knowledge of security threat and risk assessment principles combined with experience conducting assessments and making recommendations;
• Detailed knowledge of the current regional, national, and international threat environment including terrorism, smuggling, cybercrime, fraud, and human trafficking;
• Ability to manage crisis situations and make sound decisions in a timely manner;
• Experience developing, delivering, and evaluating security training;
• Ability to understand the company\xe2\x80\x99s culture and the importance of integrating it into security related processes and communications without compromising effectiveness;
• Ability to develop and foster relationships with law enforcement, security, intelligence, and regulatory agencies in order to maximize the exchange of critical security and threat information;
• Ability to assist with the development and execution of operational plans including the efficient management of budgets;
• Ability to communicate key security issues to senior management in an articulate, composed, and concise manner;
• Current RAIC holder preferred, must be able ability to obtain a RAIC;
• Must be legally eligible to work in Canada without restrictions;
• Clear criminal record check;

Flair Airlines offers a competitive compensation package including medical and dental benefits, short and long-term disability, life insurance, dependent life insurance, employee & family assistance program, a defined contribution pension plan (matched contributions), and a staff travel program.

How to Apply:

. Applications should clearly demonstrate how your skills meet or surpass, the requirements of the Security Manager. Further information about the Company can be found at

At Flair Airlines, we work together to promote an inclusive environment that attracts talented individuals and signals our commitment to celebrate and promote diversity. We are devoted to creating equitable, inclusive, and diverse workspaces and we encourage qualified candidates from all backgrounds to apply for this role.

We wish to thank everyone who applies, however, due to the number of applications received only those shortlisted will be contacted. We cannot accommodate phone inquiries.

We look forward to meeting you at Flair Airlines!

Flair Airlines