Job Description

Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements


Position: Security Guard Team Lead

Site: Trillium Health Partners - Queensway Hospital

City: Etobicoke, Ontario

Status: Full-Time

Hours: Monday - Friday 13:00 - 21:00

Pay Rate: $20.90/ Hour - "Rates are based on a levelling system"

Site Description: Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada's largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

Highlights:

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

Position Overview:

The Security Team Lead is responsible for overseeing the daily activities and job performance of the Security Officers assigned to their shift. The Team Lead is expected to represent Paladin Security Group as well as the facility they are assigned to.

Essential Job Functions:

• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Officers have received the mandatory training
• Motivates staff and recommends commendations to their Supervisor
• Ensures proper documentation is passed onto the Supervisor/CSM
• Assist in tracking and deployment of security staff
• Handle a variety dispatch duties including incident call taking
• Documents and investigates security incidents and complaints
• Communicates any concerns/issues with Supervisor/Client Service Manager

Requirements:

• Minimum two years' of healthcare security experience or equivalent
• Post Secondary education in a Law Enforcement/Security program is preferred
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Working knowledge of the use of force model and its application
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• Can Bike Level 1 (must complete first session available within first year of employment)

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:
1. Immunization Record
2. Double Vaccinated
3. A Valid Ontario Security Guard License
4. Vulnerable Sector Check
5. Proficient in English (both oral and written)

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:
1. First Aid & CPR - Level C
2. Management of Aggressive Behavior
3. Use of Force
4. Report Writing
5. Additional courses as assigned

#IND3
Certification Requirements (All) Vulnerable Sector Check Minimum of 2 years security experience Do you have 1-2 years of security Team Lead or Supervisor experience? Immunization Record COVID Double Vaccinated Proof of immunizations for TB, MMR, Varicella? Valid Ontario Security License Valid Certification in First Aid, CPR and AED Additional Information / Benefits We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days Screening Requirements: Criminal Background Check