Job Description

Overview
Guardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that xe2x80x9cEverything and Everyone Mattersxe2x80x9d, Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.
Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.
Job Skills / Requirements
Guardteck Security is looking to hire a Part - Time and Full - Time mall security patrol officer in Penticton.
What you will be doing:

• Assist with all security operations
• Ensure tasks are completed in an efficient manner
• Ensure accurate and timely reporting
• Exercise good judgment and make decisions that benefit the customer and the property
• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Ability to utilize tact and diplomacy when on duty
• Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner
• Maintain a detailed memo book and prepare incident reports on all matters
• Able to conduct periodic patrols of property by foot
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, and clients on the property
• De-escalate emergency/crisis situations
• Assist emergency and law enforcement personnel

Skills and Qualifications that you need to have:

• Valid BC security license
• Must have at least 1 year of prior Security experience
• Top-notch customer service, with previous experience, considered a strong asset
• Professional approach to role; acting in a disciplined, honest and ethical manner
• Must be able to follow procedures and set routines effectively
• Strong observation and communication skills
• Must be willing and able to stand, walk, and patrol by foot for extended periods (8-12 hours)
• Must demonstrate a high degree of professionalism
• Must have strong verbal and written communication skills
• Must be able to take a Proactive approach to all onsite situations
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be comfortable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
• First Aid Level 1 is a strong asset but not mandatory

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Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance
This is a Full and Part-Time position '