Job Description

PURPOSE

The Security, Concierge is accountable to the Supervisor Operations for safety and security of all tenants, third parties and general public as well as protection and safeguarding of company's tangible assets and organizational reputation.

DUTIES AND RESPONSIBILITIES

1. Security Daily Operations

Maintains safe and secure environment for customers, tenants and employees by patrolling and monitoring premises and personnel.

2. Security Systems

Monitor and operate CCTV camera system, Operate Otis elevator system, Metasys Building Automation Program, Notifier Fire Alarm System responding accordingly to the Fire Safety and Disaster Response Plan.


Maintain and update Pegasys card/Intrusion control system for tower tenants/employees.

3. Security Record Keeping

Maintain accurate log entries for the following log books: Patrol and Shift lead logs, Key Sign out/Sign in log book, Hot work permits and After Hours Suburban Properties Call-Out Maintenance log book. Patrol common, perimeter and towers per standing orders utilizing a Bar Code Scanner System.

4. Security Policies and Procedures

Maintain thorough knowledge of security posted orders and policies in place and prepared to address any arising security concerns at all times.

5. Security Resources

Supervise and instruct contract patrol officers in regards to policies and procedures of the complex. Also ensure patrol duties are fulfilled by officers and entries are accurately logged in book.


Any other job related duties and/or projects that may be assigned.

Minimum Requirements

Skills, Knowledge, Experience and Education

High School diploma or equivalent Previous experience in the security field Solid knowledge of security systems, CCTV and Radio Communication Systems Working knowledge of MS Office applications and Angus AnyWhere Demonstrated knowledge of current law enforcement, security and privacy legislation

Core Competencies

Excellent communication skills both verbal and written Solid knowledge of security operations at a high rise building complex Solid judgment Conflict resolution skills Professionalism in dealings with the public * Emotional stability and balanced temper