Job Description

Microsoft is on a mission to empower every person and every organization on the planet to achieve more, and security, data protection, and privacy are vital pillars in our mission. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Azure is the most comprehensive, innovative, flexible, and secure cloud platform today. Microsoft is hiring security professionals to drive customer cloud security adoption for customers around the world.

We are looking for a highly curious and resourceful Security Cloud Solution Architect (CSA) to drive customer transformation on the Microsoft Azure Platform. You will own the overall security relationship and strategy between the customer and Microsoft; inclusive of Threat Protection, Security operations and Monitoring, Cloud Security, and Identity/Access Management.

The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical/security discussions with senior executives, architects, developers, and incident responders. We are looking for people with both technical depth and breadth, who are able to simplify complex problems, and adapt and grow as the security/threat landscape changes.

#customersuccesscanada

Responsibilities

Responsibilities
Understanding Customer Technical Environment

• Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry), gathers customer insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer business outcomes. Adapts business models, plans, and solutions to insights.
• Acts as the voice of the customer by driving new feedback, gaps, blockers, insights, resources, etc. across territories to track, add, and prioritize, using established channels. Represents the customer to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory.

Architecture Design and Deployment

• Leverages and champions an existing architecture approach to achieve Microsoft's agreed commitments to the customer/partner. Proposes and develops new solutions to scale across multiple customers/partners while demonstrating the business case and presenting alternative scenarios.
• Uncovers, aggregates, and synthesizes data about customer/partner business, complex technical requirements and issues (e.g., involving great length or tenacity to resolve), and various technical strategies being proposed. Addresses them with win-win technical architecture(s) and demonstrates and proves the capability and business value of those solutions through design collaboration sessions with the customer/partner.
• Applies broad technical, industry, and enterprise knowledge to architecture projects to meet business and information technology (IT) requirements and resolve identified constraints. shaping and enhancing customers' requirements.
• Leads customer/partner projects that implement technical architecture(s) to enable a breadth of highly advanced and complex solutions. Provides thought leadership for technical architecture design, development, and deployment and supports/drives the customer/partner throughout pre-sales and/or implementation.

• Anticipates, identifies, and removes technical blockers (e.g., changing configurations, sample coding) through regular technical reviews and check ins to accelerate architecture implementations. Anticipates and routes non-technical issues for removal by the appropriate party.
• Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks (e.g., Well-Architected Framework, Enterprise Scale Landing Zone, Cloud Adoption Framework, Microsoft Cybersecurity Reference Architecture). Defines customer/partner conditions of success, adheres to quality assurance, and calculates risks while designing and/or delivering solutions.

Practice Development

• Connects gaps and patterns across business and technology areas and drives changes and improvements to existing intellectual property (IP), technologies, and/or processes that enable solutions to scale across customers. drives sales and consumption, as well as IP re-use and best practice sharing. Develops and contributes to the company stock of structured frameworks and methodologies.

Trusted Advisor

• Develops and expands existing impactful relationships with customer and partners, C-level technical decision makers (TDMs), and business stakeholders (to the extent that the customer/partner will call for consultation without being prompted). Provides direction to TDMs and builds the bridge between TDMs and business decision makers. Influences partners in technical and architectural areas.
• Creates and sustains constructive tension and trust with customers/partners by respectfully challenging their decisions and/or areas where they might do more and encouraging them to consider alternative architectures and approaches.
• Leads the adoption of Microsoft architecture technologies based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).

Thought Leadership

• Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape. Acts as a mentor to multiple peers and leads initiatives to improve processes and drive efficiency.
• Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to junior colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.

Customer Usage

• Leads architecture design, security reviews, and technical optimization across multiple applications for the customer, resulting in production deployment application and increased customer business value. Leads initiatives to ensure that the customer's environment and applications are well-architected.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology/security solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies

• OR equivalent experience.

Additional or Preferred Qualifications

• One of:

• 5+ years of experience in a cyber security operations role {Threat Analyst, Security Engineering, Incident Response, Offensive Security, or equivalent field);
• 5+ years of experience in an Identity and Access management architecture/engineering role.

• 5+ years building and securing complex custom applications, infrastructures, and/or networks.
• 5+ years of experience in an insider risk, data loss protection, or privacy engineering role.

• 1+ years in a people management or technical mentorship role.

Considering a Career with Microsoft Canada? At Microsoft Canada, people are the source of our energy. The people at Microsoft Canada are creative, from all types of backgrounds, bringing passion and new ideas, meeting challenges, and realizing their potential. Our benefits and resources are designed to keep our most important asset - our employees - healthy, happy and equipped with the resources they need to be successful and realize their full potential. Microsoft Canada provides a flexible work environment, with career advancement potential and most importantly, the opportunity to make a difference.
As a Microsoft employee you have the opportunity to participate in the following programs:

• Stock Awards & Employee Stock Purchase Plan
• Registered Retirement Savings Plan
• Employee Software Purchase Program
• Fitness Membership & Subsidy
• I Volunteer (5 Paid Volunteer Days)
• Employee Assistance Program And so much more…

At Microsoft, we share a passion for technology, customers and our partners. We aspire to be more than just a good company- we aspire to be a great company. What will make us great is our commitment to our mission of enabling people and businesses throughout the world to realize their full potential. Microsoft is an equal opportunity employer and supports workforce diversity.
Microsoft is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Microsoft if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Microsoft will work with you to determine how to meet your need.