Job Description

Security Alarm Technician

Why join Chubb Fire and Security? At Chubb Fire and Security Canada powered by API Group, we provide cutting-edge fire safety and security solutions to protect what matters to most to our clients across the nation. As a trusted leader in the fire and security industry, we have built a reputation for excellence, reliability, and innovation. Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.

As Leaders, we recognize that our success happens only when our Branches and Field Leaders are successful. All of our people are foundational to creating value.

Our Core Values:

Protect people first

Think steps ahead

Own what we do

Bring energy to challenges

Win with integrity, together

Mission Statement:

"For every one of us to go the extra mile for our customers and our industry. We lead the way in designing, delivering and supporting safe, reliable and innovative solutions."

Role Summary:

Our

Victoria, BC branch

is looking for Security Alarm Technician (Commercial Technician) to perform high quality security service work, installations, renovations and programming for our commercial customers while also providing superior customer service throughout BC and the Yukon. The right candidate would be based out of our Victoria branch office location at 555 Ardersier Street, Victoria, BC.

This is a unionized position, and the successful candidate must be eligible to join the Local IBEW 213 Union.

Job Responsibilities:

Coordinate, install and program systems (alarm, access control and CCTV) as per the customer's specifications

Perform Service work, ULC Inspections, Installations, Verification duties as assigned by the Coordinator

Coordinate with Sales Representatives and Security Coordinators

Work to meet project estimation and deadlines

Flexibility to work different shifts as required

Frequent out of town travel is a requirement of the role

Stay up to date on current alarm technology.

Networking and programming as required.

Coordinate, install, service and program systems (alarm, access control, intercom and CCTV) as per the customer's specifications while following industry regulations

Communicate with customers to identify the source of the problem of their alarm system.

Independently perform high quality service, proper maintenance and make recommendations for improvement to the system if needed.

Conduct testing on alarm systems to ensure that the service provided was successful.

Inform customers on how to operate and use their alarm system in a takeover situation. In addition, educate the customers on basic knowledge of alarm system utilization.

Work to meet all installation and service call deadlines

Must be able to complete out of town work (including overnight stays), oncall work and overtime as required

Other duties as assigned.

Qualifications:

Trades Qualification - Security Alarms

Computer and network knowledge to set up systems

Basic understanding of electrical code and requirements

Minimum 3 years of experience within a similar role

A valid Canadian driver's license with a clean record

A valid provincial Security Alarm Installer license issued from the government of BC

Excellent working knowledge of Access Control, Alarms and CCTV systems

More about the position and the type of candidate required:

Highly organized and able to work under pressure

Proven analytical and critical thinking skills combined with common sense

Careful attention to detail

Adaptable to changing environments

Strong communication skills - verbal, written, and presentations

Positive outlook

Our offerings include

Competitive compensation and benefit package

RRSP matching

Employee Stock Purchase Plan

Employee Discounts

Learning and Development opportunities

Reward and Recognition Program

A culture of performance & accountability

A supportive and positive team environment

Background Check Requirements:

As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:

Criminal Background Check Reference Check
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Job Type: Full-time

Pay: From $31.68 per hour

Expected hours: 42.50 per week

Benefits:

Dental care Disability insurance Employee assistance program Employee stock purchase plan Extended health care Life insurance Paid time off RRSP match Vision care
Work Location: In person