Job Description

Security Agent
Nordik Spa-Nature For those who dream of being somewhere else, Nordik Spa Nature is a haven of well-being. Offering the largest selection of mind and body wellness experiences in North America, Nordik Nature Spa allows you to reconnect with the elements, with each other and with yourself. It offers a refuge from modern life and a chance to give life a break. Join us! When you work at Nordik Spa-Nature, you don't just earn a job, you find a family. We pride ourselves on having one of the warmest and most welcoming communities and our guests truly appreciate it. We strive to provide excellent care to our guests and ensure the well-being of our employees who are our craftsmen. Who we are Our mission is to give our guests a moment of respite by providing a refuge from the pressures of modern life where they can rediscover their own well-being and, as a result, live happier, longer lives. Your role as a craftsman in our nature spa is to cultivate peace. Here at Nordik Spa-Nature, we are a passionate and dedicated team. We are always enthusiastic, helpful, conscientious, discreet and above all respectful. We care deeply about each and every guest and fellow craftsman in our wellness spa. What we want Under the direction of the Manager of Security and Risk Prevention, the primary responsibility of the Security Agent is to establish and maintain a safe and secure site environment while protecting the interests and assets of the organization. An important aspect of the position will be to act as an emergency first responder in a variety of situations including, but not limited to, medical assistance, crisis management and investigations.
What you will do

• Patrol all areas of the property, including much of the outdoor space as well as nearby lodges.
• Interact with our guests and colleagues in an effort to improve their experience.
• Identify, monitor, and proactively act to mitigate risks to safety, security, or the guest and colleague experience.
• Monitor safety flows and perform daily inspections to identify physical hazards.
• Manage accidents and assist guests and employees in emergency situations.
• Defuse guest disturbances and escort people off the property when necessary.
• Conduct investigations, gather evidence and facilitate interviews with involved parties.
• Complete required shift reports and maintain confidentiality of all loss prevention documentation.
• Be prepared to respond to all emergency situations or accidents ;
• Develop strong relationships throughout the organization, creating a sense of trust and support.
• In the absence of the Safety and Risk Prevention Manager, you will report to and support the General Manager.
• Perform all other related duties.

Profile required

• Fluently bilingual (French and English);
• Minimum high school diploma, with a preference for post-secondary education in a related discipline;
• Security experience required;
• Experience in hospitality and/or customer service would be an asset;
• Possession of a valid security guard license and first aid card;
• Knowledge of other languages would be an asset;
• Be in good physical health;
• Ability to work on your feet for long hours;
• Ability to work outdoors in all weather conditions for extended periods of time;
• Good interpersonal and communication skills;
• Positive attitude, resourcefulness, calm under pressure.

Salary According to the salary scale in effect plus benefits related to Nordik Spa-Nature. Work schedule Full time: 40 hours per week with a variable schedule day, evening, night and weekend. To apply Please send your resume and cover letter by clicking on "Apply" below.