Job Description

Ready to suit up as a Security Account Director?
If you are looking for your next professional challenge, we have an opportunity for you! As an Account Director, you will play a key leadership role in overseeing daily operations and driving excellence in all security-related processes on-site.
We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operations teams.
We're growing our ranks in Toronto, ON! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.
What's in it for you?
Competitive hourly wage of $25.00 + comprehensive benefits
We can guarantee 40 hours/week
Uniform provided free of charge
Opportunities to grow alongside GardaWorld
Continuing education through GardaWorld Campus like Use of Force training
Responsibilities for Security Account Director
Plan, direct, and ensure smooth operation of all on-site security protocols
Oversee access control systems, including card creation, user permissions, and system updates
Monitor and adjust staff schedules to ensure full site coverage and reduce overtime
Provide detailed daily operational and incident reports to management
Serve as the primary point of contact for tenant security needs and access requests
Coordinate contractor access, security coverage for events, and suite key requests
Lead emergency and incident response, liaising with law enforcement and providing surveillance evidence as required
Participate in community and stakeholder meetings to address safety concerns and enhance security strategies
Conduct regular audits, risk assessments, and ensure compliance with company and legal standards
Qualifications for Security Account Director
Minimum 3 years of experience in personnel management in a unionized environment
Excellent oral and written communication skills
Strong knowledge of Microsoft Word, Excel, and Outlook
Valid Ontario security guard license
WSIB approved First Aid/CPR certification * Minimum high school diploma
Availability to work flexible hours and handle emergency situations
Clean criminal background
Eligible to work in Canada