Job Description

Job Overview

We are seeking a dedicated and organized Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires a proactive individual who can manage multiple tasks efficiently while maintaining a professional and friendly demeanor.

Duties

Answer and direct phone calls and emails professionally Schedule and confirm customer appointments Greet customers and assist with inquiries Maintain accurate customer records and repair orders Process invoices, payments, and basic bookkeeping tasks Keep record of office and shop supplies as needed Communicate effectively between customers and mechanics Keep the office area clean and organized Proofread documents for accuracy and clarity before distribution. Maintain organization through effective filing systems and inventory management Collaborate with team members to ensure smooth office operations.

Skills

Exceptional phone etiquette and customer service abilities. Strong communication and interpersonal skills Strong computer literacy with the ability to learn new software quickly. Strong typing skills with a focus on accuracy. Strong math skills when processing payments. Excellent organizational skills with attention to detail. Effective time management skills to prioritize tasks efficiently. Bilingual abilities are a plus for effective communication with diverse clientele. Basic understanding of automotive terminology is a plus

Requirements:

High school diploma or equivalent Previous administrative or receptionist experience preferred Professional appearance and positive attitude
Job Type: Part-time

Pay: From $17.20 per hour

Expected hours: 20 - 35 per week

Benefits:

On-site parking
Ability to commute/relocate:

Mississauga, ON L5T 1A3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

What languages do you speak?
Work Location: In person