Job Description

About Parkbridge Lifestyle Communities

Parkbridge Lifestyle Communities is Canada's leading developer and owner/operator of 90 residential and resort communities in six provinces from coast to coast. Parkbridge enriches the lives of Canadians by enabling couples to buy their first home sooner, seniors to downsize and enjoy a more carefree retirement, and families to vacation at RV resorts that benefit from activity programs and included amenities. An operating platform of QuadReal Property Group, Parkbridge manages and continually invests in the properties it owns and operates, creating a longstanding relationship with our customers and vibrant communities with quality amenities.





Visit www.parkbridge.com for more information.

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.





QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.





QuadReal: Excellence lives here.


www.quadreal.com

RESORT NAME:

Wasaga Pines

PAY RATE:

19.50

per hour

JOB DURATION:

April 31 - September 30, 2025

Reporting to the Resort Manager, this role is responsible for after hours minor maintenance duties (e.g. cleaning, minor repairs to resort infrastructure as needed, equipment maintenance, etc.), customer service inquiries and responding to after hours customer complaints.


The successful candidate will have a demonstrated ability to work with minimal supervision in an after hours (overnight) work environment. The role requires someone with strong communication and customer service skills as well as experience with maintenance operations in a tourism setting (preferred). If you are a self-starter, with exceptional people skills, this is a great opportunity to join a fast-growing company with a positive customer experience focus.

What's in it for you...

A career opportunity with a national company that is on the leading edge of their industry, A chance to learn, and work in a unique and growing market, unlike any other, A chance to have a positive and lasting impact on customer vacation experiences, An opportunity to enjoy a beautiful property every day.

What people say about you...

You are a natural leader, who thrives on creating community in the workplace and you know how and when to take charge You strive to help people solve problems. You have high-standards for customer service, and believe that there is a solution for every problem. You believe in being open, honest and ethical with everyone around you You have a firm but fair and consistent approach to the guidelines of your workplace

What you bring to the table...

.


You have solid customer service and/or maintenance experience in the hospitality, property management, security or police services, or hotel industry. You have excellent interpersonal skills, and can communicate well even in challenging situations You have experience working in Word, Excel, and Outlook. You are physically fit and willing/able to work outdoors in all kinds of weather conditions. You are available to work flexible work hours (this is an "after hours" position). You have an ability to work with limited supervision. You like learning new things and developing new skills You have an ability to work with a team or independently. You thrive on solving problems, meeting challenges and providing great customer service You are great at seeing both sides of an issue and finding middle ground You believe in adhering to standards, and are skilled at educating those around you on those standards You have an ability to prioritize situations or tasks on demand in critical situations

What you will be doing...

Customer Relations

Monitoring and controlling access to all facilities in the park. Welcoming guests and visitors in a friendly and courteous manner Patrolling the property to ensure that guidelines and property standards are being followed Report any problems or safety hazards to the Resort Manager and / or authorities. Safely operate RTV, golf carts or other vehicles in order to efficiently monitor occupied campsites and common areas. Responding to customer concerns, complaints and queries.
Maintenance / Cleaning

Performing minor maintenance duties including resetting breakers, minor repairs and upkeep Ensuring washrooms, grounds and common areas are kept up to standard: this includes, unplugging toilets, pickup and depositing garbage into dumpsters, close pools and initiate pool robots and other related duties Assist in monitoring levels of supplies needed (washroom & cleaning supplies) and communicate supply needs to Resort Manager. Other duties as assigned
Note to Recruiters: QuadReal and Parkbridge do not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.





QuadReal will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.