Job Description

We are looking for a Sea Logistics Operational Care Specialist for our Sea Logistics division/office based in Toronto.

Your Role

As the Coordinator Operational Care Center (OCC) you will manage all daily logistic activities required for the transportation of goods for export from origin until final destination. Hands-on role handling all seafreight export shipments (including dangerous goods, special commodities, pharmaceutical upon certification). Your responsibility is to communicate with Sea-freight carriers, co-loaders, SDS, LTL truckers, customs brokers, other vendors and Customer Care teams across Canada ensuring excellence in operations. You will provide solutions in case of any discrepancies, holds or delays in the movements of goods and will communicate with the Customer Care locations. You will develop relationships with internal and external customers.

Your Responsibilities

• Co-ordinate and monitor the transportation and movement of the goods for export
• Provide detailed booking confirmation to Customer Care Representatives and Kuehne+Nagel destination offices when applicable
• Prepare shipping instructions and any other necessary legal documents required for export: bill of lading, FDA, B13 ticket, certificate of origin, legalization, fumigation etc.
• Coordinate with Sea-freight carriers, co-loaders, SDS, truckers, customs brokers and other service providers
• Arrange rush check payments and collect COD payments
• Data entry and ensuring high data quality
• Work with the Customer Care Locations and KN destination offices and proactively notify in case of holds, delays and deviations
• Resolve problems and provide ongoing support to internal/external customers
• Perform credit check and resolve missing credit approvals
• Enter all cost and sell rates as soon as file is opened and prior vessel departure to ensure file profitability and proper billing
• Other duties may be assigned by our company

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences

• Administrative / data entry experience required
• 2 years\' experience in the Freight forwarding, logistics, transportation industry experience
• Operational and market expertise of sea freight product / environment and incoterms and payment terms
• Certified in CIFFA, CITT or equivalent is an asset
• High School Diploma or Degree/Diploma in International Business, Finance, Transportation, Logistics

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment. Kuehne+Nagel\xe2\x80\x99s general working model is a hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.
About Kuehne+Nagel With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world\xe2\x80\x99s leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
CONTACT Canada Talent Acquisition usa.talent.aquisition@kuehne-nagel.com





Location
















Found your right job opportunity?


Learn more about our hiring process and get some usefull tips for applying.




Application support





Share this opportunity

• 
  
  
  Share via email
  
  
  Share via Facebook
  
  
  Share via linkedIn

Get notified for similar jobs You\'ll receive updates once a week



Enter Email address Activate











Next steps to joining our team










Step 1


Complete your online application








Step 2


Speak with your Kuehne+Nagel recruiting specialist








Step 3


Meet our hiring team








Step 4


Decide if you will accept the offer







Similar jobs

• 
  
  
  Freight Logistics & Customer Service
  Sea Logistics Customer Service Specialist
  
  
  
  Location Charleston, SC, United States
  Full Time
  Permanent
  
  
  
  Posted 4 days ago
  
  
  
  Freight Logistics & Customer Service
  Sea Logistics Manager Export, Customer Care
  
  
  
  Location Gothenburg, V\xc3\xa4stra G\xc3\xb6talands l\xc3\xa4n, Sweden
  Full Time
  Permanent
  
  
  
  Posted 6 days ago
  
  
  
  Freight Logistics & Customer Service
  Sea Logistics Customer Care Export Specialist
  
  
  
  Location Minneapolis/St Paul Apt, MN, United States
  Full Time
  Permanent
  
  
  
  Posted 12 days ago
  
  
  
  Freight Logistics & Customer Service
  Air Export Coordinator
  
  
  
  Location Elk Grove Village, IL, United States
  Full Time
  Permanent
  
  
  
  Posted 30 days ago

Show more







Candidates also viewed

• 
  
  
  Contract Logistics
  Customer Excellence Specialist - Industrial Projects
  
  
  
  Location Toronto, Ontario, Canada
  Permanent
  
  
  
  Posted 19 days ago
  
  
  
  Sales & Account Management
  Sea Logistics Sales Representative
  
  
  
  Location Toronto, Ontario, Canada
  Permanent
  
  
  
  Posted 20 days ago
  
  
  
  Sales & Account Management
  Sales Representative - Logistics Industry
  
  
  
  Location Kitchener/Waterloo, Ontario, Canada
  Permanent
  
  
  
  Posted 30 days ago
  
  
  
  Contract Logistics
  Inventory Control Specialist