Job Description

Job Type: Contract


Job Category: IT

Role: Scrum Master

Location: 7000 - 113 ST Edmonton, Alberta, CAN T6H 5T6 - Remote

24 Months Contract

Project Overview:

The Government of Alberta is undergoing a major digital transformation to deliver simpler, more efficient, and citizen-focused services. As part of this effort, the

Digital Design and Delivery Division (DDD)

serves as the central hub for modern digital practices across the Province, driving innovation, modernization, and service quality through human-centred design, agile delivery, and modern data practices.
DDD partners with GoA ministries on service innovation, program reviews, and digital transformation initiatives. To support this work, DDD requires

up to four (4) Scrum Masters

to guide cross-functional teams in delivering high-value digital services for Albertans.

Role Overview

The Scrum Master will work across

two to three concurrent digital initiatives

, supporting cross-functional product and program review teams. These teams, led by GoA Product Owners and DDD practitioners, participate in the full product lifecycle--including discovery, field research, backlog creation, iterative delivery, and service launch.
The Scrum Master is accountable for:
Removing impediments and ensuring teams can consistently meet sprint commitments
Facilitating all agile ceremonies
Coaching teams in agile principles and delivery practices
Supporting the Product Owner with roadmaps, reporting, and release planning
Enabling high-performing, self-organizing teams

Scope of Work & Responsibilities:

Agile Leadership & Team Coaching

Lead and mentor cross-functional teams in agile principles, processes, and best practices
Coach teams on estimation, sprint planning, dependency management, and issue resolution
Support Product Owners with backlog prioritization, road-mapping, and reporting

Facilitation & Delivery Management

Plan and facilitate all agile ceremonies: planning, stand-ups, reviews, demos, retrospectives, and refinement
Facilitate ad-hoc working sessions as needed
Ensure teams are aligned to sprint goals and delivery outcomes
Maintain high transparency and communication across teams and stakeholders

Reporting & Metrics

Maintain delivery metrics including sprint burndown, velocity, product and sprint backlogs
Provide progress updates and reporting as required by the Province
Ensure quality assurance and alignment with GoA delivery expectations

Digital Service Delivery Support

Participate in activities such as field research, user interviews, and usability testing
Support iterative delivery based on emerging user and business needs

Additional Details

Expected to work up to

1,960 hours per term

, subject to project needs
Services and deliverables will evolve based on project findings and user needs

Must-Have

Active Scrum Master Certification

(PSM, CSM, or equivalent)

2+ years

coaching teams in Agile methodologies

4+ years

facilitating key Agile ceremonies

5+ years

working in Agile development environments

Nice-to-Have

Experience delivering virtual training via MS Teams
Experience aligning work with Product Owner priorities
Experience with Agile backlog management tools (Jira, Azure DevOps, etc.)
5+ years in software development processes and best practices
2+ years experience with GoA IT/IM frameworks
2+ years public sector experience
Experience in registries modernization projects
Experience working with teams using UX, service design, and design thinking practices

Location & Work Arrangement:

Primarily remote

, with occasional required travel to Edmonton on reasonable notice
Potential travel within Alberta for field research
Travel for GoA-initiated research will be arranged at no cost to the Province
GoA reserves the right to adjust work arrangements with reasonable notice

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Equipment & Tools:

Scrum Masters must provide their own equipment (laptop, software, peripherals)
GoA will provide system access and credentials
Primary communication tool:

Microsoft Teams

(Zoom occasionally used but not provided)

Security & Background Checks:

Criminal Record Check required at no cost to the Province
Enhanced Security Clearance required for Justice-related work
Higher-level clearances (e.g., RCMP Top Secret) may be required
All approvals subject to GoA acceptance

Evaluation Criteria

Responses will be evaluated under the following categories:

Requirements - 20%

Role-Specific Requirements - 20%

Interview - 50%

Pricing - 10%

Role-Specific Requirements (To Be Included at End of Resume)

Each candidate must provide

two project examples

addressing:Overview of the project and candidate's Scrum Master responsibilities Domain of the project (public, private, or other) - public sector strongly preferred Complexity: users impacted, departments involved, architecture, budget, or scope Planning and delivery approach, and how Scrum Master enabled outcomes Tools, skills, technologies used
Recent and public-sector-aligned examples will be evaluated more favorably.

Mandatory Training

Selected resources must complete mandatory GoA training, including:
POPA (Protection of Privacy Act)
ATIA (Access to Information Act)
Security & Cybersecurity
Information Management
Respect in the Workplace
Additional courses as required



Required Skills


DEVOPS ENGINEER