Job Description

The City of Markham, an award-winning municipality with more than 355,000 residents, is Canada\xe2\x80\x99s high-tech capital and most diverse community, enjoying a rich heritage, outstanding community planning and services, and a vibrant local economy. Committed to being a model of public service excellence, with a workforce that is representative of the population we serve, we are looking for people who share our values and are champions of innovative practices. Diversity is one of Markham\xe2\x80\x99s strategic priorities, and we strive to develop and maintain an environment that is inclusive and creates a sense of belonging for all. We are pleased to be named one of Canada\'s Best Employers for 2022 and the best City employer by Forbes for the second consecutive year. The City of Markham is ranked in the top two for Government Services and 15th among the 300 employers on the list, advancing from 18th place in 2021. Applications are now being accepted for the above position in the By-Law and Regulatory Services Division, Corporate Services Commission. To apply, please submit your cover letter and resume online at www.markham.ca/careers by January 27, 2023. Hours of Work: Please note this is a regular part time position. Hours of work & shifts may fluctuate from week to week to a maximum of 24 hours/week. Job Summary Incumbent performs screenings in accordance with the City of Markham Administrative Monetary Penalty System Bylaw. Individuals who receive a penalty notice within the City of Markham who wish to plead guilty with an explanation or wish to proceed to a Hearing must do so by scheduling a screening appointment, which is reviewed by a screening officer. The screening officer may affirm, cancel or offer a reduced penalty in lieu of a Hearing or further dispute and thus avoid unnecessary hearings. The Screening officer is responsible for completing appropriate documentation. Roles and Responsibilities

• Undertaking of the screening appointments
• Data input of screening outcome into parking system
• Maintenance of the screening dockets and monthly reports as required by the Supervisor or others
• Ensures the provision of screening office procedures concerning By Law infractions and consistent application of standards and decisions and provides advice on same
• Summarizes all interview outcomes and updates the penalty notice data base with the results of the interview
• Works closely with the Supervisor and officers to gather evidence concerning penalty notice activities in order to conduct screening appointments with evidence on hand
• Seeks assistance from staff to gather evidence or clarify matters before Screening
• Follows established provincial procedures and standard operating procedures when dealing with individuals who wish to utilize the dispute option
• Initiates Hearing procedures for individuals who wish to attend hearings to deal with their penalty by assisting with gathering relevant paperwork
• Provide notes for hearings
• Maintains familiarity with parking bylaw enforcement matters and provincial requirements in order to conduct effective interviews
• Provide education of City Parking by laws to residents during their appointment

Requirements

• Community College Diploma in Business Administration, Municipal Bylaw and Law Enforcement or Regulatory law or equivalent.
• 5 to 7 years experience in police/ municipal law enforcement or Court Administration/ Prosecution duties
• Highway Traffic Act and AMPS (Administrative Monetary Penalty System) in thorough working knowledge of municipal by-laws, enforcement process, the Provincial Offences Act and court proceedings.
• Excellent judgment and decision making skills.
• Availability to work flexible hours; some evening or weekend work may be required.
• Excellent interpersonal communication skills and customer service skills with the ability to deal effectively and tactfully with the public and staff.
• Excellent organizational and time management skills.
• Proficient keyboarding skills and knowledge of word processing software including spreadsheet applications.

Core Behaviours

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible, and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process. The City of Markham has established a mandatory vaccination requirement for staff related to the COVID-19 pandemic. As a result, should you be a successful candidate for a position with the City of Markham you will be required to provide proof of full vaccination upon a conditional offer of employment. Should you require accommodation in accordance with the Human Rights policy with respect to your vaccine status, you will be required to disclose that at the time of conditional offer so that an accommodation can be developed prior to your start date. We thank all applicants who have applied. However, only those applications selected for an interview will be contacted. Please respect our scent free area by not wearing scented products when visiting the office.