We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. This role is vital in managing appointment schedules, coordinating with clients and staff, and ensuring smooth daily operations across our office. The ideal candidate will possess strong administrative skills, excellent communication abilities, and proficiency with various office software. Experience in medical or dental office settings, along with familiarity with QuickBooks and Google Workspace, will be highly advantageous. This position offers an engaging environment where organizational excellence and customer service are paramount.
Responsibilities
Manage and maintain appointment schedules using scheduling software and Microsoft Office tools
Coordinate with clients, staff, and vendors to confirm, reschedule, or cancel appointments efficiently
Handle multi-line phone systems with professionalism and courtesy, providing exceptional customer support
Perform data entry tasks accurately, including updating client records and maintaining filing systems
Assist front desk operations by greeting visitors, managing inquiries, and supporting administrative tasks
Proofread correspondence and appointment reminders for accuracy and clarity
Support bookkeeping activities using QuickBooks for billing and invoicing purposes
Ensure the office environment is organized, including filing documents and managing paperwork
Provide excellent phone etiquette while handling inquiries via phone or email
Support medical or dental office operations by scheduling patient appointments and managing patient records as needed
Requirements
Proven experience in office administration, clerical work, or related roles; healthcare or dental office experience is a plus
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Strong computer skills including data entry, proofreading, and document management
Experience with QuickBooks or bookkeeping software preferred
Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
Exceptional customer service skills with professional phone etiquette
Ability to handle multi-line phone systems efficiently and courteously
Strong typing skills for accurate data entry and correspondence drafting
Prior experience in medical or dental reception is advantageous but not required
High school diploma or equivalent; additional administrative certifications are a plus
Job Type: Part-time
Pay: $14.00-$15.00 per hour
Work Location: In person
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