Job Description

Overview

Utilizing computerized staffing systems, the Scheduling Clerk allocates, calls in relief staff and performs related staffing functions for the clinical areas; including input of payroll data.

Education

Grade 12 education or equivalent. Courses in Conflict Resolution/Customer Service an asset. Computer courses.

Qualifications

Previous scheduling experience is essential. Must have ANSOS/scheduling experience. Proficient in the use of MS Office Suite. Proven ability to function in a collaborative, interdepartmental setting. Proven ability to communicate effectively both verbally and written. Proven data entry skills 40 wpm. Ability to organize work, meet deadlines in a timely, organized manner. Excellent interpersonal skills. Excellent telephone skills required. Proven ability to work in stressful situations. Able to operate related equipment, computer, headsets, and multiple phone lines. Proven ability to deal with conflict. Self-directed and flexible. Physical ability to carry out duties of the position. Good work and attendance record required. All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario. All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH. * All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.