We are looking for a friendly and attentive sauna host!
Your role is foundational to what we do here. You are not just running a space -- you are becoming a sauna stoker, a cold tub guide, a space curator, and a hot-cold educator. Most importantly, you are becoming a holder of experience.
This role is deeply rewarding. You'll meet amazing people, engage in meaningful conversations, and be part of a team that's redefining how we gather. But with that joy comes responsibility -- because creating powerful experiences isn't just about showing up with good vibes (though, that is honestly a big part of this job). It's about showing up on point, with warmth and precision.
At Tality, attention to detail is everything. The lighting. The towel placement. The volume of the music. The steam level, heat, and conversational volume in the sauna. The arrangement of the lounge. The scents. The cleanliness. The pour of the drink. These things may seem small, but together, they create the invisible structure that guests feel -- even if they can't explain why.
Great hospitality is about creating an experience people want to return to again and again. That takes consistency, care, and a genuine desire to serve, and cultivate a culture that people feel good in. Even the friendliest host can lose trust if things are out of place. Likewise, the most polished setup will fall flat without a friendly, welcoming energy. We need both.
That's why we're big on hosts with attention to detail who can follow checklists. We'll help you build a solid foundation -- so the details become second nature, and your full presence can shine. You'll be expected to follow these resources closely until excellence becomes your baseline.
This isn't about perfection -- it's about care. We're building something special here, and it starts with you.
Generally, tasks will include turning on the sauna, preparing the cold tubs, cleaning cold tub filters, vacuuming/skimming cold tub debris, monitoring cold tub water cleanliness, putting kegs of kombucha on-tap, igniting propane appliances, giving orientation, guest check-in, reception desk services, fulfilling point of sale, managing laundry, space organization, managing transitions, tending our plants, and troubleshooting potential issues on the fly.
Our ideal applicant will have the following traits:
Attention to detail
Friendliness
Punctual
Enjoys learning fun facts about hot-cold and the company
Reliable / high integrity
Able to prioritize
Time management
Be passionate about health and wellness
Able to lift 50lbs
Perform general labour
Be passionate about curating a restful and grounding experience for our guests
Hours available: Mostly evenings and weekends
Job Types: Full-time, Part-time, Casual
Pay: $20.00-$25.00 per hour
Benefits:
Casual dress
Store discount
Wellness program
Work Location: In person
Application deadline: 2023-10-15
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