Job Description

Work in a purpose driven career with MaKami College, a provincially licensed college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.


MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.


The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.


This position has primary responsibility for supporting the Student Advisors with the student funding applications, ensuring the relevant document is submitted and monitoring the progress of applications.



Major Accountabilities/Responsibilities ( Including but not limited to the following):

• Assist students in determining government loan eligibility
• Providing information, guidance, and assistance to students on funding and the financial aid application processes
• Ensure student loan applications are complete and relevant documentation submitted
• Monitor the status of all pending student loans
• Writing letters and emails on behalf of other team members as requested
• Liaise with finance department to ensure student funding is secured
• Replying to emails, telephone messages, and inquiries in a timely manner
• Carrying out administrative duties such as filing, typing, copying, faxing, scanning, etc.
• Maintaining computer and manual filing systems
• Providing information to colleagues and students, while handling sensitive information in a confidential manner
• Working collaboratively with members of the Student Advisory Services (SAS) team and Faculty to ensure that students are provided with the best possible service

• Diploma or Certificate in Office Administration from a recognized institution
• Minimum two years of experience in an administrative role
• Knowledge of office administration procedures

• Excellent verbal and written communication skills, grammar and spelling
• Fluent in the English language (verbal and written)
• Ability to manage multiple and changing priorities at once
• High proficiency in the Microsoft Office Suite of products (Excel, Word, PowerPoint)
• Strong organization and planning skills
• Excellent telephone etiquette
• Ability to work effectively both independently and within a team environment
• Ability to prioritize, work under pressure and meet time sensitive deadlines
• Strong analytical skills, detail oriented and ability identify issues and suggest solutions
• Communicate effectively with people at various levels, both internally and externally
• Strong time management skills
• Experience working in a sales environment

• Display a professional appearance and demeanor at all times
• High level of confidentiality and discretion
• Display a positive, cheerful and helpful attitude
• Approachable, respectful and courteous
• Able to build strong relationships
• Reliable and dependable
• Able to use initiative
• Critical thinker and problem solver