Job Description

Job Summary

We are seeking a friendly, organized, and professional Salon Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients, manage appointments, and ensure a smooth and welcoming experience. This role requires excellent communication skills, multitasking abilities, and a passion for delivering outstanding customer service. Bilingual abilities and experience in retail or sales environments are highly valued to enhance client interactions and promote salon services effectively.

Responsibilities

Greet clients warmly and professionally upon arrival Manage appointment scheduling and confirmations using salon management software Handle phone inquiries with courteous phone etiquette Assist clients with product information, demos, and upselling salon services or retail products Process transactions accurately using POS systems and handle cash or card payments Maintain cleanliness and organization of the reception area and retail displays Support merchandising efforts to promote salon products and services Manage client records with attention to detail and confidentiality Coordinate with stylists and staff to ensure timely service delivery Keep track of inventory levels for retail items and assist in stock replenishment

Requirements

Excellent communication skills in English; bilingual abilities are a plus Previous experience in customer service, retail sales, or cashiering preferred Strong organizational skills with the ability to multitask efficiently Basic math skills for handling cash transactions accurately Proficiency with POS systems and familiarity with technology sales tools is desirable Ability to perform product demos and upsell services or products effectively Demonstrated time management skills to prioritize tasks during busy periods Professional appearance with good phone etiquette and interpersonal skills Ability to work in a fast-paced environment while maintaining attention to detail Multilingual capabilities are highly advantageous for serving diverse clientele
Job Type: Part-time

Pay: $17.20-$22.99 per hour

Benefits:

Store discount
Work Location: In person