The Sales Support Associate helps provide an enjoyable shopping experience for our customers by helping maintain a clean and safe environment, maintaining shopping cart corrals and ensuring a plentiful supply of clean shopping carts and baskets, providing carry-out and carry-in services and generally assisting customers with directions and inquiries.
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ajor
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asks and Responsibilities
Meet, greet and thank customers, providing them with friendly, prompt and informed service
Maintain cleanliness and safety of parking lot, store entrances and exits and customer and employee bathrooms
Ensure shopping cart corrals are stocked with clean shopping carts and basket areas are have clean baskets
Ensure that shopping carts in parking lot are returned promptly to the in-store corrals
Provide customer carry-out or carry-in services as requested
Assist customers with directions and inquiries
Assist customers with propane sales
Handle dangerous goods and hazardous products according to prescribed safe operating procedures and use required personal protection equipment, for example a safety vest when working outside
Maintain a professional appearance (uniform, hygiene, grooming & name tag)
Follow corporate, store and department policies
Follow store health & safety program and observe provincial occupational health & safety regulations; report any observed or potential hazards immediately
Participate in meetings and all training as required, developing and maintaining product, operations and health & safety knowledge through eLearning and other resources
Complete other tasks as required for the efficient operation of the store
Major Requirements and Competencies
Ability to provide professional customer service and employee support
Ability to work in a team environment to achieve common goals
Ability to maintain composure and work safely and effectively in a fast-paced environment
Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
Organizational ability and attention to detail
Punctuality
Effective written and oral communication skills
Physical Demands (refers to an 8-hour shift with standard breaks)
Able to lift 25 kilos or 50 lbs unassisted and carry as required
Able to stand for a period of 8 hours
Able to be constantly moving for a period of 8 hours
Able to bend/reach for a period of 8 hours
Able to twist, turn, reach and work above shoulder level
Able to go up and down a ladder while carrying merchandise
Ability to walk and carry at same time and push/pull as required
Job Types: Part-time, Fixed term contract
Contract length: 2 months
Pay: $17.60 per hour
Expected hours: 15 - 40 per week
Work Location: In person
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